MASTER program, contents, materials

Dimensione: px
Iniziare la visualizzazioe della pagina:

Download "MASTER program, contents, materials"

Transcript

1 MASTER program, contents, materials Project Title Project Acronym Grant Agreement Number Deliverable Type Multichannel Adaptive System Training for micro, small and medium Enterprises MASTER PL1-LEO Report Deliverable Number 8 Date of Delivery 30 th November 2011 Author(s) Editor Related Work Package Availability of Deliverable Valentina Castello (FUA), Paola O. Achard (FUA), Antonella Fiorenzani (FUA), Anita Pinter (Corvinno), Miklós Gábor (Corvinno) Chiara Sancin (DIDA) Brigitte Zörweg (MERIG) Rene Wenzel (FHJ) Małgorzata Snarska-Świderska (SOOIPP) Aleksander Bąkowski (SOOIPP) Józefina Osowska (Techin) Chiara Sancin (DIDA) WP2 Public document 1 MASTER PROGRAM, CONTENTS, MATERIALS

2 TABLE OF CONTENT 1.1. Meetings MASTER Distance Learning environment and activities Accessing the distance learning platform Accessing the learning resources MASTER adaptability Collaborative learning Evaluation Annex 1 Contents and Modules on Internationalisation International Strategies of Market Entry [IME] Legal Aspects of Internationalisation [LAW] Financing and Funding [FUN] Annex 2 Contents and Modules on Strategic Management Fundamentals of Strategic Management Strategic Implementation Annex 3 Contents and Modules on Project Management Project Initiation Project Organization Project Controlling Project Planning Project Execution Project Closing Learning objects in Italian Annex 1 Contenuti e corsi relativi alla gestione strategica...27 Strategie di ingresso nel mercato internazionale...27 Aspetti giuridici di internazionalizzazione Finanza e Fonti di finanziamento...29 Annex 2 Contenuti e corsi relativi alla gestione strategica...30 Fondamenti di gestione strategica...30 Implementazione strategica Annex 3 Contenuti e Corsi relativi alla Gestione di un progetto...33 Avvio di un progetto Organizzazione di un progetto...33 Controllo e monitoraggio di un progetto Pianificazione di un progetto Esecuzione di un progetto Chiusura di un progetto MASTER PROGRAM, CONTENTS, MATERIALS

3 Summary of the deliverable This deliverable concerns the design of the training contents to integrate in the general system in order to deliver specific training paths taking in account the competences of the reference end-user. According to MASTER goals, targets and ressources, the MASTER program (and relative contents) have been: defined according to the user need analysis and its clustering (WP1 deliverables and D6); according the competence map (as described in previous D7) linked to the ontology aspect and, in particular, to the ontology test engine through the definition of the competences map (as shown in deliverables D6 and D7). Contents referred to each course and module and learning materials are briefly described and attached to this deliverable (Annexes of Chapters 5 and 6). Master program goal, target and rationale The project approach is to analyze training needs of target group of SMEs and use and adapt training concept and content already developed by project partners in the frame of other EU funding projects to meet the companies needs in the most effective and efficient way. The project objective is not to develop learning materials but to implement existing ones on e-learning platform according to the user needs. As already highlighted in the previous deliverables, the user need analysis conducted in the first project stages have shown the main emerging micro and SMEs training needs as well their approach, evaluation and criticism on training systems and programs, including the technology acceptance dimension. With special refer to the training need contents and goals, according to the specific Polish micro and SMEs development paths, three appeared to be the main interest: Internationalization, Project Management; Strategy management s a part of Project Management area. The transversal impact of these fields and the general goal of the curriculum at hand is to improve the readiness and qualifications of relevant human resources of Polish companies, which aim to improve their capacities of strategic development, also in terms of internationalization. For this purpose this training will be designed, tested and adapted focusing on the managers/project managers of those companies in order to augment their knowledge, skills and abilities in specific and practically applicable fields related to economic internationalization. 3 MASTER PROGRAM, CONTENTS, MATERIALS

4 The curriculum at hand is based on the need analysis and previous experience gained by partners in previous projects, which was issued in the first phase of MASTER project. More specifically, according to the need analysis and the clustering activities (and related job role and competence map definition), MASTER curriculum intends to transfer most recent knowledge from prior projects of the partner FH JOANNEUM Gesellschaft mbh (in the Internationalization area INCO, INCOII, IC&IC) and partner Multidisziplinäres Institut für Europa-Forschung Graz in the Strategy Management field) into practice by means of state of the art teaching methodology (teaching methodology is based on existing experiences of project partners) and improve pertinent skills aiding the target audiences to better tackle the challenge of going international and/or supporting complex and effective strategic management processes and systems. The teaching methodology implemented in Master is flexible and can be used/adapted to other purposes and contents to increase the skills of employees in SMEs. The main MASTER target group (as described in previous deliverables) are the top and middle management of (Polish) micro and SMEs. The nature and the contents of the program, coupled with its adaptive and modular approach, make possible to enlarge the target groups also to: external consultants, providing nowadays services, counsel and management capacities for efforts in regard to the various types of strategic development and changing processes to micro and SMEs, including the internationalization area; master students, in respond to the emerging professional needs of SMEs strategic and organizational change processes. Particularly, university graduates seeking additional qualification as internationalization consultant and/or Eu project are also among the target groups of this training programme. In line with the qualification profile (and competences map) described within previous D6 and D7 the MASTER program aims at: supporting the dynamic fit of competences demand and supply, with special refer to the managerial segments of the job markets and their roles within the company s strategic development, including the internationalization capacity and the governance of complex development, strategic and funding projects. promoting the development of these competences by providing on line learning resources and collaborative learning environments, by valorising: a multichannel (web and mobile) fashion, consistently with the project goals and the need analysis evidences on technology acceptance and training access constrains; 4 MASTER PROGRAM, CONTENTS, MATERIALS

5 a blended approach, integrating traditional training activities (each target group will be met in a face to face introductory meeting) and innovative technology enhanced learning processes (both self and collaborative); a personalized learning approach, made possible by the ontology based competences assessment engine. Program and Contents The MASTER program has been articulated in three main managerial training areas: 1) Internationalization, articulated into 6 modules Essentials of Internationalization Consulting (core course) [INCO] International Strategies of Market Entry [IME] International Project Management [IPM] Intercultural Management [CULT] Legal Aspects of Internationalization [LAW] Financing and Funding [FUN] 2) Strategy Management, articulated into 2 modules Foundation of Strategic Management Implementation Strategy (learning objects related to Strategy Management are included into Project Management area) 3) Project Management, articulated into 6 modules Project Initiation Project Controlling Project Organization Project Planning Project Execution Project Closing Each of the three areas has been articulated within auto-consistent modules and didactical units, as it will be later described within Annexes of Chapter 5, in order to: 5 MASTER PROGRAM, CONTENTS, MATERIALS

6 match the competences map emerging from the user need analysis and clustering (also consistently with an EQF approach); support a personalized and adaptive fruition of the learning process, as described later in this document. In the Annex (Chapter 5) of this document the description of each module contents and goals for each training area are attached, describing: general and specific goals, duration, on line materials, additional suggested learning resources, web links. In the Annex (Chapter 6) of this document the learning materials that have been uploaded within the flexilab restricted area and are accessible to participants are reported. Finally, MASTER will provide the following products which will be available in electronic and printed version (for participants): A manual for participants (User Manual, D.30) which will guide them through the multiple elements of MASTER program and system, in a modular and adaptive fashion (allowing them to use the whole tool available or pick modules to integrate into their learning path) as described in the next Deliverable 9 and further enriched within the Master 2.0 definition (WP4); Program, contents and materials overview (this document); Materials (attached to this document); Evaluation and Feedback forms (questionnaire + STUDIO statistics). 6 MASTER PROGRAM, CONTENTS, MATERIALS

7 MASTER system approach and articulation MASTER program has been developed in a: modular fashion, each of the modules has been designed (and area accessible) dependently, with a specific learning path, allowing easy adaptations of the program; adaptive, according to the personalization potential of the test engine of evaluating each competence/knowledge area and domain (as described in the previous two deliverables). This curriculum is designed on an innovative, adaptive and multichannel distance learning system taking into account the fact that our job role target (mainly top and middle level managers of micro and SMEs) usually can provide only limited resources in terms of time available for training. In addition, the program employs a blended learning approach using specifically designed learning paths. This training program is designed as integrated solution, combining the process of self-based learning with online support; face to face introductory and final meetings; the participation of online collaborative learning processes and activities (mainly supported by forums) Meetings Workshops and individual meetings with users will be organized to evaluate learning methodology provided in the project, analyze opportunities to improve it, share opinions regarding it valorization and exploitation. In April 2012 SOOIPP will organize several workshops with SMEs concentrated in several Polish Technoparks. During those events it will be the short presentation made about the MASTER system itself, deliverables important from the SMEs point of view, and usability of the system also after the project progress. During the meeting: program contents briefing, materials presentation and user guide will be shared; expectations as well as criticism will be shared and solved; demos will be carried on both on the web and mobile environments; issues regarding evaluation procedures will be presented as well. 7 MASTER PROGRAM, CONTENTS, MATERIALS

8 SOOIPP and TECHIN will organize the testing phase of the MASTER platform in the Technology Park in Kielce (participants will test system with implemented content (in Polish); correction and changes to the system will be implemented afterword). Moreover SMEs from incubators and technology parks will be invited to the Final MASTER conference, which will be held in October in Warsaw (possible use of Master to improve skills of target SMEs employees and needs for development of other content on existing platform will be discussed). Participants will also take a part to final meeting with program and training evaluation aims, as well as fine tuning goals MASTER Distance Learning environment and activities A more detailed presentation of the access procedure as well as of the platform environment and tools are reported in the: Studio overall presentation in Deliverable 9, deepening the main concepts of the ontology based learning environment and test engine and highlighting its infrastructure design and its functionalities in details. User guide in Deliverable 30, providing the operative explanation of environments and tools Accessing the distance learning platform As better described in Deliverable D30, MASTER Platform is accessible (through authentication system) via the FLEXILAB website (www.flexilab.eu ) Accessing the learning resources Once access the MASTER platform, participants can access the learning materials for each course (and module). Each module has a defined set of online courses contributing to building basic knowledge and expertise in each module. All learning materials widely use text and multimedia file formats to support and facilitate the individual study. Participant can choose to: access the all learning resources and activities for the all MASTER knowledge domain; 8 MASTER PROGRAM, CONTENTS, MATERIALS

9 access the learning resources and activities according to the personalized path allowed by the MASTER ontology features, to bridge over and/or improve the missing knowledge areas of the test taker. According to MASTER program and system approach, all the learning materials will be enriched on an ongoing base by: integrating OER (open education resources), consistently with the EU goals, programs and projects; valorizing the ones stemming from the on line interactions among participants that will share, build, combine cases, links, materials MASTER adaptability As described in D9 (and D30) the user side of MASTER platform covers testing, evaluation and provides the learning materials (implemented both on desktop and mobile interfaces). The Master program is linked to the ontology based system. The test uses multiple choice questions each have more answers. From these answers only one is correct, consequently the others are incorrect. After completing the test, the result is automatically shown. The testing results will consent to select the existing gap between the current end-user competences and the competences 9 MASTER PROGRAM, CONTENTS, MATERIALS

10 composing the reference job-role and to deliver a detailed set of didactic contents aiming to acquire the knowledge necessary to the correct development of the job role activities. The list (links) of the customized learning materials aim to fill and/or improve the missing knowledge areas of the test user. These links lead to related learning materials. To this extent MASTER allow participants to personalize their learning; based on this assessment participants will receive feedback on their strengths and weaknesses in the different fields. The procedures, tools and architecture of the system are described in next deliverable D9 and D30. MASTER system in their shape which will be created in the 2 nd year of the project, supports individual learning, that is why it is no need to use any interactive form of communication like skype or chat. User however can easily contact the administrators with 'Contact' function any time Collaborative learning Through the platform, they can also participate to collaborative learning activities. All communication takes place via the online platform; through forums, activities can be set, questions can be asked, group assignments are worked out, and evaluation and supervision is managed. In forums in which strong interaction among participants is fostered: to develop independent analytical skills on working individually on an exemplary project; share, build, combine new learning resources (cases, materials, experiences and so on). In addition direct communication is facilitated through the use and chats. However all those actions are in topic of separate contracts after the project progress. 10 MASTER PROGRAM, CONTENTS, MATERIALS

11 1.3. Evaluation The aim of monitoring the development of the MASTER products as well as its pilot testing is to evaluate the effectiveness, efficiency and applicability of the MASTER system to the needs of the targeted SMEs. It is foreseen to work with a multilevel testing and evaluation concept. Feedback loops contribute continuously to the further development of the MASTER system. The evaluation concept is focused on the pilot testing will assess the set-up of the workshops, presentations, quality of trainers, selection of participants, etc. and will on the one hand be evaluated by the trainers and on the other hand by the feedback of the participants. Regarding the MASTER system as such the evaluation will focus on the following sections: (I) Accessibility, (II) Identity, (III) Navigation, and (IV) Content. The checklist can be seen as a guideline to check basic elements and functions of the system and to get a quick overview about possible improvement potentials or to guide developers. 11 MASTER PROGRAM, CONTENTS, MATERIALS

12 1.4. Annex 1 Contents and Modules on Internationalisation International Strategies of Market Entry [IME] Global business operations are increasingly becoming one of the cornerstones of successful enterprises. Internal and external internationalization consultants should be aware that when a client organization has made a decision to enter foreign markets, there are a variety of options open to it. These options vary in the cost, risk, and the degree of control which can be exercised over them. The simplest form of entry strategy is exporting, using either a direct or indirect method, such as an agent, in the case of the former, or counter-trade, in the case of the latter. More complex forms include truly global operations, which may involve joint ventures, and ultimately, wholly-owned foreign subsidiaries. Entrepreneurial spirit as a prerequisite to successfully entering new markets and opening new business opportunities is an integral part of this course. This course is intended to teach the participants the essentials of the strategies of international market entry necessary for successful internationalization consulting, providing them with the theoretical background to international market entry strategies, as well as their practical applications. Hours This module consists of approximately 180 minutes of online and self-study. Specific Objectives This module intends to teach participants the importance of seeing international market entry from the entrepreneurial point of view. As every entry into unknown and different markets can be depicted as the challenge of creating a new venture, these efforts are similar to creating new businesses. By growing in awareness about entrepreneurial issues and being provided with theoretical and practical concepts related to international market entry, participants will learn how to successfully provide advice on issues related to internationalisation. The course aims to equip users with relevant information about the steps and methods of internationalisation and upon this basis build knowledge and skills on how to identify and develop strategies for specific cases. Consequently, this module is designed for executives who are looking for answers to such questions as: How can I help my company meet demands for top-line growth and bottom-line profitability? How can I help my company meet customer demands for innovative new products? How can I help my company develop new market segments and/or new sources of revenue not yet exploited? 12 MASTER PROGRAM, CONTENTS, MATERIALS

13 How can I empower my organisation to manage the risks and uncertainty inherent in developing new businesses? How can I help my organisation sustain entrepreneurial behaviour over time by fostering entrepreneurial thinking? Online Materials INT INTa INTb INTc INTd Additional suggestes learning reosurces Griffin, R.W., Pustay M.W. (2004). International business (4th ed.). Harlow: Pearson Education (part 3). Mercado, S., Welford R., Prescott. K. (2001). European Business. Harlow: Pearson Education (part 2). Custage, D.M. (2005). New Market Entry & Penetration Strategies. Global Boardroom Solutions. Florida International University: Leonhardt Challenge Workshop. Brouthers, K.D., Nakos, G. (2004). SME Entry Mode - Choice and Performance: A Transaction Cost Perspective. Baylor University. Backlund, G., Suikki, S. (2005). SME Selection of International Markets and Choice of Foreign Entry Modes. Lulea University of Technology. Chrysostome, E., Rosson, P. (2004). The Internet and SMEs Internationalization: Promises and Illusions. Quebec: Conference of ASAC. Web links MASTER PROGRAM, CONTENTS, MATERIALS

14 Legal Aspects of Internationalisation [LAW] Legal systems vary greatly across borders. The aim of this module is to develop awareness of legaldifferences among European countries legal systems. Using real-life case studies and examples from business, this course does not educate participants to learn different legal texts by heart but rather intends to underline the importance of being aware of difficulties in this field. Participants will gain knowledge about where to search for answers to specific problems instead of becoming legal experts in a whole field. This practical approach should target the needs of Polish businesses, as well as consultants. In addition, participants will learn the basics of international contract law, as well as methods to help their clients to develop strategies for growth and development abroad. Through this legal foundation companies drawing upon the resources of internal or external internationalisation consultants are able to manage their change processes optimally in countries with different legal frameworks. Hours This module consists of approximately 90 minutes of online and self-study. Specific Objectives The main objective of the LAW course is to help the participants develop an understanding of contracts as risk management tools. Each and every contract is different and needs to be adapted to the specific situation of the client. Case studies will help the participants to develop their own individual risk management approach. Contract drafting exercises and analysis tools will help the participants to overcome mental reservations when dealing with legal texts. The other main objective is to deal with questions of the enforceability of contracts under certain legal systems and the traps connected with them. Participants should understand that the Common Market does not work as a single legal entity and that there are still traps when presenting goods and services within the European Union. Participants will develop the skills to effectively inform themselves about legal issues for specific problems and analytically base their recommendations and advice on a sound basis. Required Reading UN Convention on the International Sale of Goods Council Regulation 44/2001 New York Convention on the Enforcement of Arbitration Awards Communication of the Commission to the European Parliament and the Council on Contract Law Online Courses 14 MASTER PROGRAM, CONTENTS, MATERIALS

15 Introduction Rome Convention Legal Risk Awareness and Analysis Contract Formation Dispute Resolution Assessment Test Web links Netlaw Library Financing and Funding [FUN] As a matter of fact, any kind of a market entry in a new country abroad requires extensive knowledge in finance and funding. Internationalization consultants, entrepreneurs, managers of SMEs should be aware of the key facts of financial management and the main EU funding and national funding systems. Any merger and acquisition process demands for a considerate investment decision and an evaluation of the resources and funding possibilities. During this course participants will get the necessary financial know-how (e.g capital structures, financial resources, profitability, financial risks ) will understand the role of the financial management within the internationalization process. Hours This module consists of 90 minutes of online and self study Specific Objectives This module intends to provide participants with an understanding of financial contexts, to enhance the required knowledge, skills and attitude to know the main financial sources and funding systems, to take an investment decision and to evaluate financial risks. Literature Required Readings Milichamp, A.H. (1992). Finance for Non-Financial Managers. An Active-Learning Approach, London: DP Publications Ltd. 15 MASTER PROGRAM, CONTENTS, MATERIALS

16 Follow-up Readings Owen, J. (2003). Hard core management: revealing the unwritten rules. London: Kogan Page. ACCA UK (2006). Strategic Financial Management, Handbook for Final Examination. London: ACCA UK. Hans E. Büschgen (1997).Internationales Finanzmanagement, Frankfurt: Knapp Dietmar Ernst, Joachim Häcker (2010, 2. Auflage). Applied International Corporate Finance: Vahlen Web links Cogent Valuation : Investopedia: - The magazine of Enterprise policy - Enterprise European Network - Research Funding 16 MASTER PROGRAM, CONTENTS, MATERIALS

17 1.5. Annex 2 Contents and Modules on Strategic Management Fundamentals of Strategic Management General overview This module aims at reviewing central concepts in strategy such as vision, mission, and company values. Classical external-internal diagnosis will also be discussed. Then the course will turn to more advanced methods and tools. It will analyse concepts and the scope of business strategy including scenario building and options on how to shape and assess strategy implementation. The course will critically review key elements of strategic management in order to discuss the contexts in which they are best applied. Lastly, the course will address your strategic options (specialisation, diversification, integration) and how to integrate this analysis at the SME level. Hours It should take you around 90 minutes to complete the module Specific objectives This module deals with the foundations of strategic management. With the aim of learning on how to develop a general policy for the participants' company and also on how to implement it, so that employees can embrace its principles. The next concepts are company vision and mission statement and you were shown how to form your own vision and mission statement in a few steps. Thereafter, participants become acquainted with the concepts and scope of business strategy and an overview of important principles of business strategies. Lastly, the key elements of strategic management analysis, choice and strategy implementation - are presented. Additional learning materials Anwander A. (2002): Strategien erfolgreich verwirklichen 2 nd edition. Springer: Berlin. Daschmann H.-A. (1996): Erfolge planen. Beck: Munich. Grant, R.M. (2002): Contemporary strategy analysis 4 th edition. Blackwell Publishers: Malden. Hinterhuber H.H. (1996): Strategische Unternehmensführung: I. Strategisches Denken. 6th edition. Walter de Gruyter: Berlin. Lombriser R., Abplanap P.A. (2005): Strategisches Management 5th edition. Versus: Zürich. 17 MASTER PROGRAM, CONTENTS, MATERIALS

18 Müller-Stewens G.; Lechner C. (2005): Strategisches Management 3rd edition. Schäffer-Poeschel: Stuttgart Schmalzer T., Schweiger C., Wenzel R. (2008): Business Excellence for Start-ups: Leitfaden zum Aufbau von Führungsstrukturen in Wachstumsunternehmen. FH JOANNEUM: Graz. Online Courses Fundamentals of Strategic Management (including case study and exercises) Web links MissionStatements.com: Ideas and Inspirations for defining your own mission statement. Online at Strategic Implementation General overview Today the fast development of applied sciences, engineering and technologies, major market dynamics and the company s capacity to respond adequately, determine the success of a company. Successful SMEs are the ones that have clear goals but which are also quick to learn their lessons from the market and which are flexible enough to change accordingly. SMEs that remain indifferent observers of changes do not survive for a long time. That is why companies without well formulated, successfully implemented and flexible strategy loose track and miss the opportunities for development. Successful implementation of a corporate strategy involves constant benchmarking of results to ensure the correct approach in support of business development, comprising various spheres including the introduction of functional policies and management of processes, uncertainties, risks, crises and changes, as well as innovation. Hours It will take you about 60 minutes to go through the entire module (plus additional time for exercises) Specific Objectives This unit aims to show how strategies and plans turn into individual actions, necessary to produce better business performance. Now that the SMEs know their businesses, and the strategies required 18 MASTER PROGRAM, CONTENTS, MATERIALS

19 for success, they should use different tools and techniques to enable the strategy to be successfully implemented and sustained. This unit will demonstrate methods for effective implementation of a corporate strategy and detail a process-based approach. It will link performance factors with strategic initiatives, and with policies designed to develop and optimise the SME. Additional suggested learning materials Ram Charan, Leadership in the Era of Economic Uncertaincy. The New Rules for Getting the Right Things Done in Difficult Times, Published by McGraw-Hill, A.G. Lafley and Ram Charan, The Gamer. How you can drive revenue and Profit Growth with Innovation, Published by Crown Business, Ram Charan, Leaders at All Levels. Deepening Your Talent Pool to Solve the Succession Crisis, Published by Jossey-Bass, Larry Bossidy, Confronting Reality: Master the New Model of Success, Random House, Paul Lemberg, "19 Questions to Jump Start Your Business Plan", Direct Sales Journal, May Ways to Build Business in Bad Times, Bottom Line Personal, January Getting Back on Track When The Track Keeps Moving, Agent Sales Journal, 3rd Quarter, Reinventing Your Business, Business Life, January, Robin Speculand, Beyond Strategy: The Leader's Role in Successful Implementation, John Wiley and Sons Ltd, Melissa Dutmer, The Guide to Follow Through Change Management, Jeffrey M.Hiatt, Employee s Survival Guide to Change, Prosci Research, Chapman, C. B., and Stephen Ward., Project Risk Management : Processes, Techniques, and Insights. New York, John Wiley & Sons, Ltd., Peter F. Drucker, Innovation and Entrepreneurship, Harper Business Book, Robert B Tucker, Driving Growth Through Innovation, Berrett Koehler Publishers, Dan Madison, Process Mapping, Process Improvement and Process Management, Online Courses - Strategy Implementation (including exercises) Web links Stephen Page, 40-Step Action Plan to Creating the PERFECT Policy and Procedure System, 19 MASTER PROGRAM, CONTENTS, MATERIALS

20 Change Management Learning Center - Help Writing Policies and Procedures Fast - What to Do? Policies-and-Procedures-Fast---What-to-Do?&id= MASTER PROGRAM, CONTENTS, MATERIALS

CMMI-Dev V1.3. Capability Maturity Model Integration for Software Development, Version 1.3. Roma, 2012 Ercole Colonese

CMMI-Dev V1.3. Capability Maturity Model Integration for Software Development, Version 1.3. Roma, 2012 Ercole Colonese CMMI-Dev V1.3 Capability Maturity Model Integration for Software Development, Version 1.3 Roma, 2012 Agenda Che cos è il CMMI Costellazione di modelli Approccio staged e continuous Aree di processo Goals

Dettagli

Sistemi di gestione dei dati e dei processi aziendali. Information Technology General Controls

Sistemi di gestione dei dati e dei processi aziendali. Information Technology General Controls Information Technology General Controls Indice degli argomenti Introduzione agli ITGC ITGC e altre componenti del COSO Framework Sviluppo e manutenzione degli applicativi Gestione operativa delle infrastrutture

Dettagli

Business Process Management

Business Process Management Business Process Management Come si organizza un progetto di BPM 1 INDICE Organizzazione di un progetto di Business Process Management Tipo di intervento Struttura del progetto BPM Process Performance

Dettagli

IT Service Management, le best practice per la gestione dei servizi

IT Service Management, le best practice per la gestione dei servizi Il Framework ITIL e gli Standard di PMI : : possibili sinergie Milano, Venerdì, 11 Luglio 2008 IT Service Management, le best practice per la gestione dei servizi Maxime Sottini Slide 1 Agenda Introduzione

Dettagli

Il Form C cartaceo ed elettronico

Il Form C cartaceo ed elettronico Il Form C cartaceo ed elettronico Giusy Lo Grasso Roma, 9 luglio 2012 Reporting DURANTE IL PROGETTO VENGONO RICHIESTI PERIODIC REPORT entro 60 giorni dalla fine del periodo indicato all Art 4 del GA DELIVERABLES

Dettagli

PMI. Management Maturity Model, OPM3 Second Edition 2008

PMI. Management Maturity Model, OPM3 Second Edition 2008 Nuovi standard PMI, certificazioni professionali e non solo Milano, 20 marzo 2009 PMI Organizational Project Management Maturity Model, OPM3 Second Edition 2008 Andrea Caccamese, PMP Prince2 Practitioner

Dettagli

Informazioni su questo libro

Informazioni su questo libro Informazioni su questo libro Si tratta della copia digitale di un libro che per generazioni è stato conservata negli scaffali di una biblioteca prima di essere digitalizzato da Google nell ambito del progetto

Dettagli

APPLICATION FORM 1. YOUR MOTIVATION/ LA TUA MOTIVAZIONE

APPLICATION FORM 1. YOUR MOTIVATION/ LA TUA MOTIVAZIONE APPLICATION FORM Thank you for your interest in our project. We would like to understand better your motivation in taking part in this specific project. So please, read carefully the form, answer the questions

Dettagli

Ministero della Salute Direzione Generale della Ricerca Scientifica e Tecnologica Bando Giovani Ricercatori - 2007 FULL PROJECT FORM

Ministero della Salute Direzione Generale della Ricerca Scientifica e Tecnologica Bando Giovani Ricercatori - 2007 FULL PROJECT FORM ALLEGATO 2 FULL PROJECT FORM FORM 1 FORM 1 General information about the project PROJECT SCIENTIFIC COORDINATOR TITLE OF THE PROJECT (max 90 characters) TOTAL BUDGET OF THE PROJECT FUNDING REQUIRED TO

Dettagli

Process automation Grazie a oltre trent anni di presenza nel settore e all esperienza maturata in ambito nazionale e internazionale, Elsag Datamat ha acquisito un profondo know-how dei processi industriali,

Dettagli

Data Alignment and (Geo)Referencing (sometimes Registration process)

Data Alignment and (Geo)Referencing (sometimes Registration process) Data Alignment and (Geo)Referencing (sometimes Registration process) All data aquired from a scan position are refered to an intrinsic reference system (even if more than one scan has been performed) Data

Dettagli

Narrare i gruppi. Rivista semestrale pubblicata on-line dal 2006 Indirizzo web: www.narrareigruppi.it - Direttore responsabile: Giuseppe Licari

Narrare i gruppi. Rivista semestrale pubblicata on-line dal 2006 Indirizzo web: www.narrareigruppi.it - Direttore responsabile: Giuseppe Licari Narrare i gruppi Etnografia dell interazione quotidiana Prospettive cliniche e sociali ISSN: 2281-8960 Narrare i gruppi. Etnografia dell'interazione quotidiana. Prospettive cliniche e sociali è una Rivista

Dettagli

MS OFFICE COMMUNICATIONS SERVER 2007 IMPLEMENTING AND MAINTAINING AUDIO/VISUAL CONFERENCING AND WEB CONFERENCING

MS OFFICE COMMUNICATIONS SERVER 2007 IMPLEMENTING AND MAINTAINING AUDIO/VISUAL CONFERENCING AND WEB CONFERENCING MS OFFICE COMMUNICATIONS SERVER 2007 IMPLEMENTING AND MAINTAINING AUDIO/VISUAL CONFERENCING AND WEB CONFERENCING UN BUON MOTIVO PER [cod. E603] L obiettivo del corso è fornire le competenze e conoscenze

Dettagli

Corso Base ITIL V3 2008

Corso Base ITIL V3 2008 Corso Base ITIL V3 2008 PROXYMA Contrà San Silvestro, 14 36100 Vicenza Tel. 0444 544522 Fax 0444 234400 Email: proxyma@proxyma.it L informazione come risorsa strategica Nelle aziende moderne l informazione

Dettagli

Proposition for a case-study identification process. 6/7 May 2008 Helsinki

Proposition for a case-study identification process. 6/7 May 2008 Helsinki Conférence des Régions Périphériques Maritimes d Europe Conference of Peripheral Maritime Regions of Europe ANALYSIS PARTICIPATION TO THE FP THROUGH A TERRITORIAL AND REGIONAL PERSPECTIVE MEETING WITH

Dettagli

Il programma Interreg CENTRAL EUROPE

Il programma Interreg CENTRAL EUROPE Il primo bando del programma Interreg CENTRAL EUROPE, Verona, 20.02.2015 Il programma Interreg CENTRAL EUROPE Benedetta Pricolo, Punto di contatto nazionale, Regione del Veneto INFORMAZIONI DI BASE 246

Dettagli

3. LO STAGE INTERNAZIONALE

3. LO STAGE INTERNAZIONALE 3. LO STAGE INTERNAZIONALE 3.1. IL CONCETTO La formazione professionale deve essere considerata un mezzo per fornire ai giovani la conoscenza teorica e pratica richiesta per rispondere in maniera flessibile

Dettagli

MODULO DI ISCRIZIONE - ENROLMENT FORM

MODULO DI ISCRIZIONE - ENROLMENT FORM Under the Patronage of Comune di Portofino Regione Liguria 1ST INTERNATIONAL OPERA SINGING COMPETITION OF PORTOFINO from 27th to 31st July 2015 MODULO DI ISCRIZIONE - ENROLMENT FORM Direzione artistica

Dettagli

Il business risk reporting: lo. gestione continua dei rischi

Il business risk reporting: lo. gestione continua dei rischi 18 ottobre 2012 Il business risk reporting: lo strumento essenziale per la gestione continua dei rischi Stefano Oddone, EPM Sales Consulting Senior Manager di Oracle 1 AGENDA L importanza di misurare Business

Dettagli

e-spare Parts User Manual Peg Perego Service Site Peg Perego [Dicembre 2011]

e-spare Parts User Manual Peg Perego Service Site Peg Perego [Dicembre 2011] Peg Perego Service Site Peg Perego [Dicembre 2011] 2 Esegui il login: ecco la nuova Home page per il portale servizi. Log in: welcome to the new Peg Perego Service site. Scegli il servizio selezionando

Dettagli

E INNOVAZIONE EFFICIENZA AND INNOVATION EFFICIENCY PER CRESCERE IN EDEFFICACIA TO GROW IN AND EFFECTIVENESS

E INNOVAZIONE EFFICIENZA AND INNOVATION EFFICIENCY PER CRESCERE IN EDEFFICACIA TO GROW IN AND EFFECTIVENESS Una società certificata di qualità UNI EN ISO 9001-2000 per: Progettazione ed erogazione di servizi di consulenza per l accesso ai programmi di finanziamento europei, nazionali e regionali. FIT Consulting

Dettagli

Training Seminars Cooperate for an intelligent, sustainable and inclusive growth Trasform opportunities into projects

Training Seminars Cooperate for an intelligent, sustainable and inclusive growth Trasform opportunities into projects Training Seminars Cooperate for an intelligent, sustainable and inclusive growth Trasform opportunities into projects PRESENTATION Innovation plays a key role within the European political agenda and impacts

Dettagli

PerformAzioni International Workshop Festival 22nd February 3rd May 2013 LIV Performing Arts Centre Bologna, Italy APPLICATION FORM AND BANK DETAILS

PerformAzioni International Workshop Festival 22nd February 3rd May 2013 LIV Performing Arts Centre Bologna, Italy APPLICATION FORM AND BANK DETAILS PerformAzioni International Workshop Festival 22nd February 3rd May 2013 LIV Performing Arts Centre Bologna, Italy APPLICATION FORM AND BANK DETAILS La domanda di partecipazione deve essere compilata e

Dettagli

La disseminazione dei progetti europei

La disseminazione dei progetti europei La disseminazione dei progetti europei Indice 1. La disseminazione nel 7PQ: un obbligo! 2. Comunicare nei progetti europei 3. Target audience e Key Message 4. Sviluppare un dissemination plan 5. Message

Dettagli

LE NOVITÀ DELL EDIZIONE 2011 DELLO STANDARD ISO/IEC 20000-1 E LE CORRELAZIONI CON IL FRAMEWORK ITIL

LE NOVITÀ DELL EDIZIONE 2011 DELLO STANDARD ISO/IEC 20000-1 E LE CORRELAZIONI CON IL FRAMEWORK ITIL Care Colleghe, Cari Colleghi, prosegue la nuova serie di Newsletter legata agli Schemi di Certificazione di AICQ SICEV. Questa volta la pillola formativa si riferisce alle novità dell edizione 2011 dello

Dettagli

IT Service Management

IT Service Management IT Service Management L'importanza dell'analisi dei processi nelle grandi e medie realtà italiane Evento Business Strategy 2.0 Firenze 25 settembre 2012 Giovanni Sadun Agenda ITSM: Contesto di riferimento

Dettagli

Guida ai Parametri di negoziazione dei mercati regolamentati organizzati e gestiti da Borsa Italiana

Guida ai Parametri di negoziazione dei mercati regolamentati organizzati e gestiti da Borsa Italiana Guida ai Parametri di negoziazione dei mercati regolamentati organizzati e gestiti da Borsa Italiana Versione 04 1/28 INTRODUZIONE La Guida ai Parametri contiene la disciplina relativa ai limiti di variazione

Dettagli

IT Service Management: il Framework ITIL. Dalmine, 20 Gennaio 2012 Deborah Meoli, Senior Consultant Quint Italy

IT Service Management: il Framework ITIL. Dalmine, 20 Gennaio 2012 Deborah Meoli, Senior Consultant Quint Italy IT Service Management: il Framework ITIL Dalmine, 20 Gennaio 2012 Deborah Meoli, Senior Consultant Quint Italy Quint Wellington Redwood 2007 Agenda Quint Wellington Redwood Italia IT Service Management

Dettagli

Il test valuta la capacità di pensare?

Il test valuta la capacità di pensare? Il test valuta la capacità di pensare? Per favore compili il seguente questionario senza farsi aiutare da altri. Cognome e Nome Data di Nascita / / Quanti anni scolastici ha frequentato? Maschio Femmina

Dettagli

ITIL v3, il nuovo framework per l ITSM

ITIL v3, il nuovo framework per l ITSM ITIL v3, il nuovo framework per l ITSM ( a cura di Stefania Renna ITIL - IBM) Pag. 1 Alcune immagini contenute in questo documento fanno riferimento a documentazione prodotta da ITIL Intl che ne detiene

Dettagli

Presentazione per. «La governance dei progetti agili: esperienze a confronto»

Presentazione per. «La governance dei progetti agili: esperienze a confronto» Presentazione per «La governance dei progetti agili: esperienze a confronto» Pascal Jansen pascal.jansen@inspearit.com Evento «Agile Project Management» Firenze, 6 Marzo 2013 Agenda Due parole su inspearit

Dettagli

Virtualizzazione con Microsoft Tecnologie e Licensing

Virtualizzazione con Microsoft Tecnologie e Licensing Microsoft Virtualizzazione con Microsoft Tecnologie e Licensing Profile Redirezione dei documenti Offline files Server Presentation Management Desktop Windows Vista Enterprise Centralized Desktop Application

Dettagli

Legame fra manutenzione e sicurezza. La PAS 55

Legame fra manutenzione e sicurezza. La PAS 55 Gestione della Manutenzione e compliance con gli standard di sicurezza: evoluzione verso l Asset Management secondo le linee guida della PAS 55, introduzione della normativa ISO 55000 Legame fra manutenzione

Dettagli

Il Progetto People: talent management e succession planning nel Gruppo Generali

Il Progetto People: talent management e succession planning nel Gruppo Generali 1 Il Progetto People: talent management e succession planning nel Gruppo Generali CRISTIANA D AGOSTINI Milano, 17 maggio 2012 Il Gruppo Generali nel mondo 2 Oltre 60 paesi nel mondo in 5 continenti 65

Dettagli

Lo Standard EUCIP e le competenze per la Business Intelligence

Lo Standard EUCIP e le competenze per la Business Intelligence Lo Stard UCIP e le competenze per la Business Intelligence Competenze per l innovazione digitale Roberto Ferreri r.ferreri@aicanet.it Genova, 20 maggio 2008 0 AICA per lo sviluppo delle competenze digitali

Dettagli

La collaborazione come strumento per l'innovazione.

La collaborazione come strumento per l'innovazione. La collaborazione come strumento per l'innovazione. Gabriele Peroni Manager of IBM Integrated Communication Services 1 La collaborazione come strumento per l'innovazione. I Drivers del Cambiamento: Le

Dettagli

General Taxonomy of Planology [Tassonomia generale della Planologia] (TAXOCODE) Reduced form [Forma ridotta] Classification Code for all sectors of

General Taxonomy of Planology [Tassonomia generale della Planologia] (TAXOCODE) Reduced form [Forma ridotta] Classification Code for all sectors of General Taxonomy of Planology [Tassonomia generale della Planologia] (TAXOCODE) Reduced form [Forma ridotta] Classification Code for all sectors of study and research according the Information System for

Dettagli

Presentazioni multimediali relative al senso del tatto DIMENSIONI LIVELLO INIZIALE LIVELLO INTERMEDIO LIVELLO AVANZATO

Presentazioni multimediali relative al senso del tatto DIMENSIONI LIVELLO INIZIALE LIVELLO INTERMEDIO LIVELLO AVANZATO PERCORSO DI INSEGNAMENTO/APPRENDIMENTO TIPO DI UdP: SEMPLICE (monodisciplinare) ARTICOLATO (pluridisciplinare) Progetto didattico N. 1 Titolo : Let s investigate the world with our touch! Durata: Annuale

Dettagli

Istruzione N. Versione. Ultima. modifica. Funzione. Data 18/12/2009. Firma. Approvato da: ASSEMBLAGGIO COLLAUDO TRAINING IMBALLO. service 07.

Istruzione N. Versione. Ultima. modifica. Funzione. Data 18/12/2009. Firma. Approvato da: ASSEMBLAGGIO COLLAUDO TRAINING IMBALLO. service 07. Istruzione N 62 Data creazione 18/ 12/2009 Versione N 00 Ultima modifica TIPO ISTRUZIONE ASSEMBLAGGIO COLLAUDO TRAINING MODIFICA TEST FUNZIONALE RIPARAZIONE/SOSTITUZIONE IMBALLO TITOLO DELL ISTRUZIONE

Dettagli

COMINCIAMO A SENTIRCI UNA FAMIGLIA

COMINCIAMO A SENTIRCI UNA FAMIGLIA COMINCIAMO A SENTIRCI UNA FAMIGLIA IL PRIMO GIORNO CON LA FAMIGLIA OSPITANTE FIRST DAY WITH THE HOST FAMILY Questa serie di domande, a cui gli studenti risponderanno insieme alle loro famiglie, vuole aiutare

Dettagli

DTT : DECODER, SWITCH- OFF PROCESS, CNID. Roberto de Martino Contents and Multimedia Department RAK/AGCOM

DTT : DECODER, SWITCH- OFF PROCESS, CNID. Roberto de Martino Contents and Multimedia Department RAK/AGCOM DTT : DECODER, SWITCH- OFF PROCESS, CNID Roberto de Martino Contents and Multimedia Department RAK/AGCOM List of contents 1. Introduction 2. Decoder 3. Switch-off process 4. CNID Introduction 1. Introduction

Dettagli

Il Project management in IS&T L esperienza Alstom

Il Project management in IS&T L esperienza Alstom Il Project management in IS&T L esperienza Alstom Agata Landi Convegno ANIMP 11 Aprile 2014 IL GRUPPO ALSTOM Project management in IS&T L esperienza Alstom 11/4/2014 P 2 Il gruppo Alstom Alstom Thermal

Dettagli

SEZIONE F: DESCRIZIONE DELL'AZIONE. F.l- Modalita organizzative, gestione operativa e calendario dell'intervento. (Max 200 righe):

SEZIONE F: DESCRIZIONE DELL'AZIONE. F.l- Modalita organizzative, gestione operativa e calendario dell'intervento. (Max 200 righe): SEZIONE F: DESCRIZIONE DELL'AZIONE Project Management e Information Technology Infrastructure Library (ITIL V3 F.l- Modalita organizzative, gestione operativa e calendario dell'intervento. (Max 200 righe):

Dettagli

Official Announcement Codice Italia Academy

Official Announcement Codice Italia Academy a c a d e m y Official Announcement Codice Italia Academy INITIATIVES FOR THE BIENNALE ARTE 2015 PROMOTED BY THE MIBACT DIREZIONE GENERALE ARTE E ARCHITETTURA CONTEMPORANEE E PERIFERIE URBANE cured by

Dettagli

Gi-Gi Art. 859 - User's Guide Istruzioni d'uso

Gi-Gi Art. 859 - User's Guide Istruzioni d'uso doc.4.12-06/03 Gi-Gi Art. 859 - User's Guide Istruzioni d'uso A belaying plate that can be used in many different conditions Una piastrina d'assicurazione che può essere utilizzata in condizioni diverse.

Dettagli

Editoriale VALUTAZIONE PER L E.C.M.: ANALISI DEI QUESTIONARI DI GRADIMENTO

Editoriale VALUTAZIONE PER L E.C.M.: ANALISI DEI QUESTIONARI DI GRADIMENTO Lo Spallanzani (2007) 21: 5-10 C. Beggi e Al. Editoriale VALUTAZIONE PER L E.C.M.: ANALISI DEI QUESTIONARI DI GRADIMENTO IL GRADIMENTO DEI DISCENTI, INDICATORE DI SODDISFAZIONE DELLE ATTIVITÀ FORMATIVE

Dettagli

1. Che cos è. 2. A che cosa serve

1. Che cos è. 2. A che cosa serve 1. Che cos è Il Supplemento al diploma è una certificazione integrativa del titolo ufficiale conseguito al termine di un corso di studi in una università o in un istituto di istruzione superiore corrisponde

Dettagli

ITALIAN: SECOND LANGUAGE GENERAL COURSE

ITALIAN: SECOND LANGUAGE GENERAL COURSE ITALIAN: SECOND LANGUAGE GENERAL COURSE Externally set task Sample 2016 Note: This Externally set task sample is based on the following content from Unit 3 of the General Year 12 syllabus. Learning contexts

Dettagli

HTA: PRINCIPI, LOGICHE OPERATIVE ED ESPERIENZE. Cosa è l HTA?

HTA: PRINCIPI, LOGICHE OPERATIVE ED ESPERIENZE. Cosa è l HTA? HTA: PRINCIPI, LOGICHE OPERATIVE ED ESPERIENZE Cosa è l HTA? Marco Marchetti Unità di Valutazione delle Tecnologie Policlinico Universitario "Agostino Gemelli Università Cattolica del Sacro Cuore L Health

Dettagli

Progettare, sviluppare e gestire seguendo la Think it easy philosophy

Progettare, sviluppare e gestire seguendo la Think it easy philosophy Progettare, sviluppare e gestire seguendo la Think it easy philosophy CST Consulting è una azienda di Consulenza IT, System Integration & Technology e Servizi alle Imprese di respiro internazionale. E

Dettagli

STS. Profilo della società

STS. Profilo della società STS Profilo della società STS, Your ICT Partner Con un solido background accademico, regolari confronti con il mondo della ricerca ed esperienza sia nel settore pubblico che privato, STS è da oltre 20

Dettagli

L Health Technology Assessment: tutti ne parlano, non. conoscono. Marco Marchetti

L Health Technology Assessment: tutti ne parlano, non. conoscono. Marco Marchetti L Health Technology Assessment: tutti ne parlano, non tutti lo conoscono Marco Marchetti L Health Technology Assessment La valutazione delle tecnologie sanitarie, è la complessiva e sistematica valutazione

Dettagli

Milano, Settembre 2009 BIOSS Consulting

Milano, Settembre 2009 BIOSS Consulting Milano, Settembre 2009 BIOSS Consulting Presentazione della società Agenda Chi siamo 3 Cosa facciamo 4-13 San Donato Milanese, 26 maggio 2008 Come lo facciamo 14-20 Case Studies 21-28 Prodotti utilizzati

Dettagli

Master of Business Administration Programma MBA Collège des Ingénieurs Italia

Master of Business Administration Programma MBA Collège des Ingénieurs Italia Master of Business Administration Programma MBA Collège des Ingénieurs Italia NetworkNetwor erpreneurship Enterpreneu Network L Enterpreneurship Passion Leadership Istituzione indipendente per la formazione

Dettagli

IBM Cloud Computing - esperienze e servizi seconda parte

IBM Cloud Computing - esperienze e servizi seconda parte IBM Cloud Computing - esperienze e servizi seconda parte Mariano Ammirabile Cloud Computing Sales Leader - aprile 2011 2011 IBM Corporation Evoluzione dei modelli di computing negli anni Cloud Client-Server

Dettagli

Per effettuare una chiamata in conferenza, seguire queste semplici istruzioni:

Per effettuare una chiamata in conferenza, seguire queste semplici istruzioni: premium access user guide powwownow per ogni occasione Making a Call Per effettuare una chiamata in conferenza, seguire queste semplici istruzioni: 1. Tell your fellow conference call participants what

Dettagli

Problem Management proattivo di sicurezza secondo ITIL: attività di Etichal Hacking

Problem Management proattivo di sicurezza secondo ITIL: attività di Etichal Hacking Seminario associazioni: Seminario a cura di itsmf Italia Problem Management proattivo di sicurezza secondo ITIL: attività di Etichal Hacking Andrea Praitano Agenda Struttura dei processi ITIL v3; Il Problem

Dettagli

IT GOVERNANCE & MANAGEMENT

IT GOVERNANCE & MANAGEMENT IT GOVERNANCE & MANAGEMENT BOLOGNA BUSINESS school Dal 1088, studenti da tutto il mondo vengono a studiare a Bologna dove scienza, cultura e tecnologia si uniscono a valori, stile di vita, imprenditorialità.

Dettagli

PROJECT MANAGEMENT CORSO DI PREPARAZIONE ALLA CERTIFICAZIONE PMP

PROJECT MANAGEMENT CORSO DI PREPARAZIONE ALLA CERTIFICAZIONE PMP www.formazione.ilsole24ore.com PROJECT MANAGEMENT CORSO DI PREPARAZIONE ALLA CERTIFICAZIONE PMP ROMA, DAL 19 NOVEMBRE 2012-1 a edizione MASTER DI SPECIALIZZAZIONE In collaborazione con: PER PROFESSIONISTI

Dettagli

Evoluzione dei servizi di incasso e pagamento per il mercato italiano

Evoluzione dei servizi di incasso e pagamento per il mercato italiano www.pwc.com/it Evoluzione dei servizi di incasso e pagamento per il mercato italiano giugno 2013 Sommario Il contesto di riferimento 4 Un modello di evoluzione dei servizi di incasso e pagamento per il

Dettagli

Rilascio dei Permessi Volo

Rilascio dei Permessi Volo R E P U B L I C O F S A N M A R I N O C I V I L A V I A T I O N A U T H O R I T Y SAN MARINO CIVIL AVIATION REGULATION Rilascio dei Permessi Volo SM-CAR PART 5 Approvazione: Ing. Marco Conti official of

Dettagli

Zeroshell come client OpenVPN

Zeroshell come client OpenVPN Zeroshell come client OpenVPN (di un server OpenVpn Linux) Le funzionalità di stabilire connessioni VPN di Zeroshell vede come scenario solito Zeroshell sia come client sia come server e per scelta architetturale,

Dettagli

L organizzazione di un Project Management Office (PMO) innovativo per la gestione del valore dell azienda. a cura di. Ing. Michele Maritato, PMP

L organizzazione di un Project Management Office (PMO) innovativo per la gestione del valore dell azienda. a cura di. Ing. Michele Maritato, PMP L organizzazione di un Project Management Office (PMO) innovativo per la gestione del valore dell azienda a cura di Ing. Michele Maritato, PMP Il presente documento è stato redatto dall ing. Michele Maritato

Dettagli

Pronti per la Voluntary Disclosure?

Pronti per la Voluntary Disclosure? Best Vision GROUP The Swiss hub in the financial business network Pronti per la Voluntary Disclosure? Hotel de la Paix, 21 aprile 2015, ore 18:00 Hotel Lugano Dante, 22 aprile 2015, ore 17:00 Best Vision

Dettagli

THUN con ARIS: dall'ottimizzazione dei processi verso l enterprise SOA

THUN con ARIS: dall'ottimizzazione dei processi verso l enterprise SOA SAP World Tour 2007 - Milano 11-12 Luglio 2007 THUN con ARIS: dall'ottimizzazione dei processi verso l enterprise SOA Agenda Presentazione Derga Consulting Enterprise SOA Allineamento Processi & IT Il

Dettagli

UMB Power Day. 15-11-2012 Lugano-Paradiso

UMB Power Day. 15-11-2012 Lugano-Paradiso UMB Power Day 15-11-2012 Lugano-Paradiso Mission Competenza e flessibilità al fianco delle imprese che necessitano di esperienza nel gestire il cambiamento. Soluzioni specifiche, studiate per migliorare

Dettagli

group HIGH CURRENT MULTIPLEX NODE

group HIGH CURRENT MULTIPLEX NODE HIGH CURRENT MULTIPLEX NODE edizione/edition 04-2010 HIGH CURRENT MULTIPLEX NODE DESCRIZIONE GENERALE GENERAL DESCRIPTION L'unità di controllo COBO è una centralina elettronica Multiplex Slave ; la sua

Dettagli

PRESENT SIMPLE. Indicativo Presente = Presente Abituale. Tom s everyday life

PRESENT SIMPLE. Indicativo Presente = Presente Abituale. Tom s everyday life PRESENT SIMPLE Indicativo Presente = Presente Abituale Prerequisiti: - Pronomi personali soggetto e complemento - Aggettivi possessivi - Esprimere l ora - Presente indicativo dei verbi essere ed avere

Dettagli

The Verification Process in the ASTRI Project: the Verification Control Document (VCD)

The Verification Process in the ASTRI Project: the Verification Control Document (VCD) The Verification Process in the ASTRI Project: the Verification Control Document (VCD) L. Stringhetti INAF-IASF Milano on behalf of the ASTRI Collaboration 1 1 Summary The ASTRI/CTA project The ASTRI Verification

Dettagli

LA TECHNOLOGY TRANSFER PRESENTA SUZANNE ROBERTSON MASTERING THE REQUIREMENTS PROCESS COME COSTRUIRE IL SISTEMA CHE IL VOSTRO UTENTE DESIDERA

LA TECHNOLOGY TRANSFER PRESENTA SUZANNE ROBERTSON MASTERING THE REQUIREMENTS PROCESS COME COSTRUIRE IL SISTEMA CHE IL VOSTRO UTENTE DESIDERA LA TECHNOLOGY TRANSFER PRESENTA SUZANNE ROBERTSON MASTERING THE REQUIREMENTS PROCESS COME COSTRUIRE IL SISTEMA CHE IL VOSTRO UTENTE DESIDERA ROMA 20-22 OTTOBRE 2014 RESIDENZA DI RIPETTA - VIA DI RIPETTA,

Dettagli

INFRASTRUCTURE LICENSING WINDOWS SERVER. Microsoft licensing in ambienti virtualizzati. Acronimi

INFRASTRUCTURE LICENSING WINDOWS SERVER. Microsoft licensing in ambienti virtualizzati. Acronimi Microsoft licensing in ambienti virtualizzati Luca De Angelis Product marketing manager Luca.deangelis@microsoft.com Acronimi E Operating System Environment ML Management License CAL Client Access License

Dettagli

Il vostro sogno diventa realtà... Your dream comes true... Close to Volterra,portions for sale of "typical tuscan"

Il vostro sogno diventa realtà... Your dream comes true... Close to Volterra,portions for sale of typical tuscan Il vostro sogno diventa realtà... Vicinanze di Volterra vendita di porzione di fabbricato "tipico Toscano" realizzate da recupero di casolare in bellissima posizione panoramica. Your dream comes true...

Dettagli

Politecnico di Milano Scuola Master Fratelli Pesenti CONSTRUCTION INNOVATION SUSTAINABILITY ENGINEERING

Politecnico di Milano Scuola Master Fratelli Pesenti CONSTRUCTION INNOVATION SUSTAINABILITY ENGINEERING Innovazione nei contenuti e nelle modalità della formazione: il BIM per l integrazione dei diversi aspetti progettuali e oltre gli aspetti manageriali, gestionali, progettuali e costruttivi con strumento

Dettagli

il materiale e Le forme evocano direttamente il corpo celeste, lo riproducono in ogni venatura. Proprio come avere una piccola luna tutta per sé.

il materiale e Le forme evocano direttamente il corpo celeste, lo riproducono in ogni venatura. Proprio come avere una piccola luna tutta per sé. il materiale e Le forme evocano direttamente il corpo celeste, lo riproducono in ogni venatura. Proprio come avere una piccola luna tutta per sé. COLLECTION luna material and shapes evoke the celestial

Dettagli

L OPPORTUNITÀ DEL RECUPERO DI EFFICIENZA OPERATIVA PUÒ NASCONDERSI NEI DATI DELLA TUA AZIENDA?

L OPPORTUNITÀ DEL RECUPERO DI EFFICIENZA OPERATIVA PUÒ NASCONDERSI NEI DATI DELLA TUA AZIENDA? OSSERVATORIO IT GOVERNANCE L OPPORTUNITÀ DEL RECUPERO DI EFFICIENZA OPERATIVA PUÒ NASCONDERSI NEI DATI DELLA TUA AZIENDA? A cura del Professor Marcello La Rosa, Direttore Accademico (corporate programs

Dettagli

Luca Mambella Disaster recovery: dalle soluzioni tradizionali al cloud, come far evolvere le soluzioni contenendone i costi.

Luca Mambella Disaster recovery: dalle soluzioni tradizionali al cloud, come far evolvere le soluzioni contenendone i costi. Luca Mambella Disaster recovery: dalle soluzioni tradizionali al cloud, come far evolvere le soluzioni contenendone i costi. I modelli di sourcing Il mercato offre una varietà di modelli di sourcing, ispirati

Dettagli

Mario Sbriccoli, Ercole Sori. Alberto Grohmann, Giacomina Nenci, UNIVERSITÀ DEGLI STUDI DELLA REPUBBLICA DI SAN MARINO CENTRO SAMMARINESE

Mario Sbriccoli, Ercole Sori. Alberto Grohmann, Giacomina Nenci, UNIVERSITÀ DEGLI STUDI DELLA REPUBBLICA DI SAN MARINO CENTRO SAMMARINESE copertina univ. 21 11-04-2005 16:30 Pagina 1 A State and its history in the volumes 1-20 (1993-1999) of the San Marino Center for Historical Studies The San Marino Centre for Historical Studies came into

Dettagli

Costruire uno Spin-Off di Successo. Non fidarsi mai dei professori

Costruire uno Spin-Off di Successo. Non fidarsi mai dei professori Costruire uno Spin-Off di Successo Non fidarsi mai dei professori Spin-Off da Università: Definizione Lo Spin-Off da Università è in generale un processo che, partendo da una tecnologia disruptiva sviluppata

Dettagli

SHORT MASTER: FROM ZERO TO HERO Dal project management al business modeling. settembre dicembre 2014 OBIETTIVI

SHORT MASTER: FROM ZERO TO HERO Dal project management al business modeling. settembre dicembre 2014 OBIETTIVI Organizzato da Impact Hub Rovereto in collaborazione con TrentunoTre con la supervisione scientifica di ISIPM SHORT MASTER: FROM ZERO TO HERO Dal project management al business modeling settembre dicembre

Dettagli

CATALOGO FORMAZIONE 2015

CATALOGO FORMAZIONE 2015 CATALOGO FORMAZIONE 2015 www.cogitek.it Sommario Introduzione... 4 Area Tematica: Information & Communication Technology... 5 ITIL (ITIL is a registered trade mark of AXELOS Limited)... 6 Percorso Formativo

Dettagli

La validazione dei risultati degli apprendimenti non formali e informali in pratica 12

La validazione dei risultati degli apprendimenti non formali e informali in pratica 12 La validazione dei risultati degli apprendimenti non formali e informali in pratica 12 Questo capitolo descrive: A. Le scelte e i passaggi per sviluppare dispositivi per la validazione dei risultati dell

Dettagli

IT FINANCIAL MANAGEMENT

IT FINANCIAL MANAGEMENT IT FINANCIAL MANAGEMENT L IT Financial Management è una disciplina per la pianificazione e il controllo economico-finanziario, di carattere sia strategico sia operativo, basata su un ampio insieme di metodologie

Dettagli

Gestione delle Architetture e dei Servizi IT con ADOit. Un Prodotto della Suite BOC Management Office

Gestione delle Architetture e dei Servizi IT con ADOit. Un Prodotto della Suite BOC Management Office Gestione delle Architetture e dei Servizi IT con ADOit Un Prodotto della Suite BOC Management Office Controllo Globale e Permanente delle Architetture IT Aziendali e dei Processi IT: IT-Governance Definire

Dettagli

IT Service Management

IT Service Management IT Service Management ITIL: I concetti chiave ed il livello di adozione nelle aziende italiane Matteo De Angelis, itsmf Italia (I) 1 Chi è itsmf italia 12 th May 2011 - Bolzano itsmf (IT Service Management

Dettagli

Section I - The Process of Project Risk Management in Selex-ES and the supporting tools

Section I - The Process of Project Risk Management in Selex-ES and the supporting tools Agenda Section I - The Process of Project Risk Management in Selex-ES and the supporting tools Section II - The Data Representation Problem and the construction of the Model Section III - Data Analysis

Dettagli

Curriculum Vitae INFORMAZIONI PERSONALI FARHANG DAREHSHURI, NUSHIN ESPERIENZA LAVORATIVA. Nome. Data di nascita 28 gennaio 1969

Curriculum Vitae INFORMAZIONI PERSONALI FARHANG DAREHSHURI, NUSHIN ESPERIENZA LAVORATIVA. Nome. Data di nascita 28 gennaio 1969 Curriculum Vitae INFORMAZIONI PERSONALI Nome FARHANG DAREHSHURI, NUSHIN Nazionalità Italiana Data di nascita 28 gennaio 1969 Titolo di studio Laurea in Ingegneria Elettronica conseguita presso il politecnico

Dettagli

Lezione 20: Strutture di controllo di robot. avanzati

Lezione 20: Strutture di controllo di robot. avanzati Robotica Mobile Lezione 20: Strutture di controllo di robot Come costruire un architettura BARCS L architettura BARCS Behavioural Architecture Robot Control System Strategie Strategie Obiettivi Obiettivi

Dettagli

Managed Services e Unified Communication & Collaboration: verso il paradigma del Cloud Computing

Managed Services e Unified Communication & Collaboration: verso il paradigma del Cloud Computing Managed Services e Unified Communication & Collaboration: verso il paradigma del Cloud Computing Claudio Chiarenza (General Manager and Chief Strategy Officer) Italtel, Italtel logo and imss (Italtel Multi-Service

Dettagli

Il Data Quality, un problema di Business!

Il Data Quality, un problema di Business! Knowledge Intelligence: metodologia, modelli gestionali e strumenti tecnologici per la governance e lo sviluppo del business Il Data Quality, un problema di Business! Pietro Berrettoni, IT Manager Acraf

Dettagli

DDS elettronica srl si riserva il diritto di apportare modifiche senza preavviso /we reserves the right to make changes without notice

DDS elettronica srl si riserva il diritto di apportare modifiche senza preavviso /we reserves the right to make changes without notice Maccarone Maccarone Maccarone integra 10 LED POWER TOP alta efficienza, in tecnologia FULL COLOR che permette di raggiungere colori e sfumature ad alta definizione. Ogni singolo led full color di Maccarone

Dettagli

Catalogo Trattamento dell Aria - Collezione 2009

Catalogo Trattamento dell Aria - Collezione 2009 Catalogo Trattamento dell Aria - Collezione 2009 SECCOTECH & S 8 SeccoTech & Secco Tecnologia al servizio della deumidificazione Technology at dehumidification's service Potenti ed armoniosi Seccotech

Dettagli

R E A L E S T A T E G R U P P O R I G A M O N T I. C O M

R E A L E S T A T E G R U P P O R I G A M O N T I. C O M REAL ESTATE GRUPPORIGAMONTI.COM 2 Rigamonti Real Estate La scelta giusta è l inizio di un buon risultato Rigamonti Founders Rigamonti REAL ESTATE Società consolidata nel mercato immobiliare, con più di

Dettagli

Fabio Ciarapica Director PRAXI ALLIANCE Ltd

Fabio Ciarapica Director PRAXI ALLIANCE Ltd Workshop Career Management: essere protagonisti della propria storia professionale Torino, 27 febbraio 2013 L evoluzione del mercato del lavoro L evoluzione del ruolo del CFO e le competenze del futuro

Dettagli

JUMP INTO THE PSS WORLD AND ENJOY THE DIVE EVOLUTION

JUMP INTO THE PSS WORLD AND ENJOY THE DIVE EVOLUTION JUMP INTO THE PSS WORLD AND ENJOY THE DIVE EVOLUTION PSS Worldwide is one of the most important diver training agencies in the world. It was created thanks to the passion of a few dedicated diving instructors

Dettagli

5 cabins (1 main deck+ 4 lower deck) Legno: essenza di rovere naturale Rigatino Wood: striped oak

5 cabins (1 main deck+ 4 lower deck) Legno: essenza di rovere naturale Rigatino Wood: striped oak Tipo: Type: 5 cabine (1 main deck+ 4 lower deck) 5 cabins (1 main deck+ 4 lower deck) Legno: essenza di rovere naturale Rigatino Wood: striped oak Tessuti: Dedar Fanfara, Paola Lenti Fabrics: Dedar Fanfara,

Dettagli

I veri benefici dell Open Source nell ambito del monitoraggio IT. Georg Kostner, Department Manager Würth Phoenix

I veri benefici dell Open Source nell ambito del monitoraggio IT. Georg Kostner, Department Manager Würth Phoenix I veri benefici dell Open Source nell ambito del monitoraggio IT Georg Kostner, Department Manager Würth Phoenix IT Service secondo ITIL Il valore aggiunto dell Open Source Servizi IT Hanno lo scopo di

Dettagli

BUSINESS INTELLIGENCE & PERFORMANCE MANAGEMENT

BUSINESS INTELLIGENCE & PERFORMANCE MANAGEMENT BUSINESS INTELLIGENCE & PERFORMANCE MANAGEMENT BOLOGNA BUSINESS school Dal 1088, studenti da tutto il mondo vengono a studiare a Bologna dove scienza, cultura e tecnologia si uniscono a valori, stile di

Dettagli

Master della Facoltà di scienze della comunicazione non più attivi

Master della Facoltà di scienze della comunicazione non più attivi Master della Facoltà di scienze della comunicazione non più attivi Master of Science in Formazione L ultima edizione del Master in Formazione è stata attivata nell anno accademico 2006/07. Descrizione

Dettagli

4 to 7 funds 8 to 15 funds. 16 to 25 funds 26 to 40 funds. 41 to 70 funds

4 to 7 funds 8 to 15 funds. 16 to 25 funds 26 to 40 funds. 41 to 70 funds 4 to 7 funds 8 to 15 funds 16 to 25 funds 26 to 40 funds 41 to 70 funds 53 Chi siamo Epsilon SGR è una società di gestione del risparmio del gruppo Intesa Sanpaolo specializzata nella gestione di portafoglio

Dettagli

STRATEGIE E SVILUPPO COMMERCIALE

STRATEGIE E SVILUPPO COMMERCIALE te eti Vendita eting Strategico As nter Sviluppo Reti Vendita ting Operativo Marketing Strategic ssessment Center Sviluppo Reti Vendita M eti Vendita Marketing Operativo Marketing Strategic Marketing Strategico

Dettagli