Curriculum Vitae STEFANO CALCIOLARI

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1 Updated October 2008 Curriculum Vitae STEFANO CALCIOLARI PERSONAL INFORMATION Work Address: Via Röentgen 1, Milan Italy Home Address: Via V. Veneto 30, Bresso (Milan) Italy Phone: +39 (02) Mobile: +39 (349) Date of birth: 29 th July 1976 Marital status: Single EDUCATION Ph.D. Public Administration Parma University (Italy), May 2004 Dissertation: Economic Evaluation of ICT Projects in Public Organizations Committee: Riccardo Mussari (chair), Davide Maggi, Claudio Travaglini. Concentration: Public Management, with a research case study in the healthcare sector. Master of Public Administration Maxwell School of Syracuse University (USA), July 2005 B.A. Public Administration and International Institutions Bocconi University (Italy), February 2000 summa cum laude LANGUAGES Italian (mother tongue), English (excellent), German (basic). CURRENT APPOINTMENTS Assistant Professor at Univestità della Svizzera Italiana (Switzerland) Associate SDA Professor at SDA Bocconi School of Management (Italy) Research Fellow at the Institute of Public Administration and Health Care Management of Bocconi University (Italy) Contract Researcher at the Center for Research on Health and Social Care Management (CERGAS) of Bocconi University (Italy). PREVIOUS ACADEMIC APPOINTMENTS Assistant SDA Professor at SDA Bocconi School of Management (Italy) Adjunct Professor at the University of Valle D Aosta (Italy). 1

2 AWARDS Ph.D. scholarship for academic excellence, Parma University Fulbright scholarship, Institute of International Education Scholarship for academic excellence, Syracuse University Best undergraduate students award, Bocconi University. EXPERIENCE OF TEACHING AND ADMINISTRATION Editor of the section P.A. on-line for the journal Azienda Pubblica, (publisher: Maggioli Editore) Responsible for the courses ICT and Information Systems and Evaluation and Accountability, within the Executive Master in Management of the Regional Authority (SDA Bocconi School of Management) Responsible for the executive course Financial Accounting and Fiscal Management in Healthcare Organizations (SDA Bocconi 2007 Principal investigator Goal ambiguity in the Italian public healthcare organizations: empirical study on etiology and impact on performances, grant ( 5.700) of the Research Division of SDA Bocconi School of Management Responsible for the executive course Chief Financial Officer in Healthcare Organizations (SDA Bocconi Coordinator of the Master in Public Management (SDA Bocconi Responsible for the course Cost Accounting in Public Institutions and Healthcare Organizations, within the Master in Public Management and Master of International Healthcare Management Economics and Policy (SDA Bocconi 2001 Instructor of executive courses (16 hours) on managing technological innovation in the public and healthcare sector (SDA Bocconi 2002 Instructor of the undergraduate course (6 hours) Management of Public Organizations 1 - (Bocconi University). Instructor of graduate courses (24 hours) within the Master in Healthcare Management 2, the Master in Non-profit Organizations 3, and the Master of Social Services 4 (SDA Bocconi School of Management). Instructor of executive courses (14 hours) on managing technological innovation in the public and healthcare sector (SDA Bocconi 2003 Instructor of the undergraduate course (4 hours) Management of Public Organizations (Bocconi University). Instructor of graduate courses (24 hours - 6 hours in English) within the Master in Healthcare Management, the Master of International 1 Original Italian title: Economia delle Aziende e delle Amministrazioni Pubbliche. 2 Original Italian title: Master in Management Sanitario (MIMS). 3 Original Italian title: Master in Organizzazioni Non-profit. 4 Original Italian title: Master nei Servizi Sociali. 2

3 Health Care Management, Economics and Policy, and the Master in Non-profit Organizations (SDA Bocconi Instructor of executive courses (76 hours) on managing technological innovation in the public and healthcare sector (SDA Bocconi 2004 Instructor of the undergraduate course (10 hours) Financial Management in Local Governments 5 (Bocconi University). Instructor of graduate courses (12 hours) within the Master in Healthcare Management (SDA Bocconi Instructor of executive courses (68 hours) on managing technological innovation in the public and healthcare sector (SDA Bocconi 2005 Instructor of executive courses (66 hours) on managing technological innovation in the public and healthcare sector, and financial accounting in healthcare organizations (SDA Bocconi 2006 Instructor of the undergraduate course (20 hours) Management of Public Organizations (Bocconi University). Instructor of the undergraduate course (62 hours) Management Innovation Processes in Public Organizations 6 (University of Valle D Aosta). Instructor of the undergraduate course (69 hours) Management of Public-Private Relationships 7 (University of Valle D Aosta). Instructor of graduate courses (18 hours 2 in English) within the Master in Healthcare Management and the Master in Public Management (SDA Bocconi Instructor of executive courses (54 hours) on managing technological innovation in the public and healthcare sector, and financial accounting in healthcare organizations (SDA Bocconi 2007 Instructor of the undergraduate course (62 hours) Management Innovation Processes in Public Organizations (University of Valle D Aosta). Instructor of graduate courses (24 hours 4 in English) within the Master in Healthcare Management and the Master in Public Management (SDA Bocconi Instructor of executive courses (88 hours) on managing technological innovation in the public and healthcare sector, and financial accounting in healthcare organizations (SDA Bocconi 2008 Instructor of graduate courses (48 hours 30 in English) within the Master in Healthcare Management and the Master in Public Management (SDA Bocconi 5 Original Italian title: Sistemi di Finanziamento degli Enti Pubblici. 6 Original Italian title: Economia delle aziende pubbliche - Processi di innovazione gestionale. 7 Original Italian title: Economia delle aziende pubbliche - Economia e Gestione delle Relazioni Imprese-Amministrazioni Pubbliche. 3

4 PUBBLICATIONS Instructor of executive courses (70 hours) on managing technological innovation in the public and healthcare sector, and financial accounting in healthcare organizations (SDA Bocconi Books in English Buccoliero L., Calciolari S., Marsilio M., ERP Administrative-accounting systems in healthcare organizations. An approach to evaluation, Milano: McGraw-Hill, Books in Italian [English translation] Buccoliero L., Calciolari S., Marsilio M., Sistemi amministrativo-contabili ERP in sanità: un approccio alla valutazione, Milano: McGraw-Hill, [ERP Systems in Healthcare Organizations: Evaluation Approach] Buccoliero L., Calciolari S., Mele V., Nasi G., Verso l ospedale virtuale. Aspetti socio-sanitari ed economico gestionali della teleassistenza domiciliare, Milano: Franco Angeli, [Towards the Virtual Hospital. Management, Health and Social Issues of Home Tele Assistance] Book chapters in English Buccoliero L., Calciolari S., Information and Communication Technology Evaluation: Role, Methods and Practices in the Public Sector, in Griffin D., Trevorrow P., Halpin E. (Eds.) Developments in e-government. A Critical Analysis, Amsterdam: IOS Press, 2007, Book chapters in Italian [English translation] Calciolari S., Fattore G., Performance Management nella Pubblica Amministrazione, in Borgonovi E., Fattore G., Longo F. (Eds.) Management delle Istituzioni Pubbliche, Milano: Egea, 2008, [Performance Management in the Public Administration] Buccoliero L., Calciolari S., Marsilio M., I sistemi contabili ERP: la misurazione dei benefici conseguiti in un campione di aziende sanitarie, in Anessi Pessina E., Cantù E. (Eds.) L aziendalizzazione della sanità in Italia. Rapporto OASI 2007, Milano: Egea, 2007, [Accounting ERP Systems: Measuring Benefits on a Sample of Healthcare Organizations] Buccoliero L., Calciolari S., Percezioni dei CIO e tendenze strategiche dell ehealth: analisi su un campione di aziende sanitarie, in Anessi Pessina E., Cantù E. (Eds.) L aziendalizzazione della sanità in Italia. Rapporto OASI 2006, Milano: Egea, 2006, [CIO Perceptions and Strategic E-Health Trends: A National Survey] Calciolari S., Furnari S., Palmieri R., Analisi di un caso concreto: la Camera di Commercio di Lecco, in L@riodesk (Ed.) E-government nella pubblica 4

5 amministrazione lecchese. Un progetto di trasformazione verso la Net Economy, Milano: Franco Angeli, 2004, [Case Study: The Chamber of Commenrce of Lecco] Calciolari S., Architettura del sistema contabile: analisi di due aziende sanitarie, in Anessi Pessina E., Cantù E. (Eds.) L'aziendalizzazione della sanità in Italia. Rapporto OASI 2003, Milano: Egea, 2003, [Financial Accounting System Architecture: Analysis of Two Healthcare Organizations] Calciolari S., Mele V., Patient relationship management: primi spunti di riflessione, in DG Sanità Regione Lombardia (Ed.) Osservatorio Telesanità 2003, (Quaderno MxM-AIM, n.45), Milano: AIM, 2003, [Patient Relationship Management: First Reflections] Calciolari S., Marsilio M., Il caso ACEA SpA: valore e customer relationship management, in Biffi A., Dematté C. (Eds.) L araba fenice: economia digitale alla prova dei fatti, Milano: ETAS, 2003, [ACEA SpA: Case of Value and Customer Relationship Management] Referred Journal Articles in English Calciolari S., Buccoliero L., Information Integration in Italian Healthcare Organizations: the Role and Perspective of CIOs, Information System Journal, (review and resubmitted). Buccoliero L., Calciolari S., Marsilio M., Mattavelli E., Picture, Archiving and Communication System in the Italian NHS: A Primer on Diffusion and Evaluation Analysis, Journal of Digital Imaging, (in press). Buccoliero L., Calciolari S., Marsilio M. A methodological and operative framework for the evaluation of an e-health project, International Journal of Health Planning and Management, 2008, 23(1): Referred Journal Articles in Italian [English translation] Calciolari S., Gestione della Pubblica Amministrazione basata sui risultati: opportunità o utopia?, Azienda Pubblica (submitted). [Managing by results in Public Administrations: opportunity or utopia?] Torbica A., Tarricone R., Calciolari S., Branca V., Gaini S.M., Analisi dei costi del trattamento dell aneurisma intracranico in Italia, Pharmacoeconomics IRA, (Accepted). [Cost Analysis of the treatment of the Intracranic Aneurysm in Italy] Calciolari S., Performance Management nella Pubblica Amministrazione: criticità, esperienze e condizioni di gestione, Economia & Management, (forthcoming). [Performance Management in Public Administrations: critical aspects, experiences and operating conditions] Calciolari S., Il documento elettronico: strumenti, vincoli e opportunità per modernizzare i processi amministrativi, Azienda Pubblica, 2004, 3: [The Electronic Document: Technology, Barriers and Opportunities for Innovating Administrative Processes] 5

6 Calciolari S., Presupposti ed opportunità per il ricorso al project financing negli investimenti infrastrutturali nell ambito del trasporto ferroviario regionale, Azienda Pubblica, 2001, 3: [Requirements and Opportunities for Using Project Financing in Regional Railway Investments] CONFERENCE PAPER PRESENTATIONS European Healthcare Management Association Annual Conference, Granada (Spain), June 2001, The Internet role in health education and prevention. ICT For Health Innovazione, tecnologia e servizi per la salute, Modena (Italy), 3-5 April 2002, L efficacia dei servizi sanitari: Internet e sussidiarietà. [Health Services Effectiveness: Internet and Subsidiarity] 4th European Conference on E-Government, Dublin, Ireland, June 2004, Measuring the value of ICT for the Public Administration: theories and experiences (published on the Proceedings). 10th Symposium on Development and Social Transformation, 8-11 November 2004, Syracuse (USA), The Relationship Between Female Education and Fertility in Developing Countries. EGPA Annual Conference, Milano (Italy), 6-9 September 2006, A methodological and operative framework for the evaluation of an e-health project. IRSPM XI Conference, Potsdam (Germany), 2-4 April 2007, ERP Evaluation in Healthcare Organizations: First Results from an Empirical Study. European Healthcare Management Association Annual Conference, Lyon (France), June 2007, ERP Evaluation: a primer of an empirical study on the Italian Healthcare Sector. 8th European Conference on E-Government, Lausanne (Switzerland), July 2008, ERP Evaluation in Healthcare Organizations: Results of an Empirical Study (published on the Proceedings). AINR XXIV National Congress, Rome (Italy), 1-3 October 2008, Valutazione economica del trattamento degli aneurismi intracranici in Italia (abstract published on The Neuroradiology Journal, 21, supplement 2). INVITED PRESENTATIONS AND MEDIA 1st E-Health Forum: l innovazione tecnologica come driver di cambiamento della sanità, Milano (Italy) organized by Il Sole24Ore Primi risultati della ricerca CERGAS sul valore delle soluzioni ERP nelle aziende sanitarie, 28 November [First Results of an Empirical Research on the Value of ERP systems in Health Organizations] Workshop: Sanità elettronica: la domanda emergente, Milano (Italy) organized by IDC Italia, ICT a supporto della sanità: stato, priorità e criticità, 6 February

7 Final workshop of the european project CLINIC, Torino (Italy), 13 December 2006, Role of ICT decision support systems in the healthcare sector. Outlooks and market. Two columns in the magazine Il Sole24Ore Sanità (9-15 may 2006), La salute elettronica and Nella sanità italiana la priorità è ora quella dell integrazione, discussing results of a CERGAS study on health information systems. MAIN RESEARCH REPORTS Assessment of the ICT 8 role in healthcare networks Economic evaluation of the treatment of brain tumors Economic evaluation of the cerebral aneurysm treatment 2007 Cost-benefit analysis of the CRC-SISS (social and health information system of Lombardy Region) project Assessment of ERP systems in healthcare organizations: design of a methodology and empirical study ICT investment strategies of Italian healthcare organizations in the fields of information integration, security and management control 2005 Devolution in the European Healthcare Systems (comparative analysis) 2002 Devolution perspectives in the healthcare sector (comparative analysis) 2003 Integration model design for the clinical information system in healthcare organizations Economic evaluation of the ESCAPE system for managing 8 Information and Communication Technologies. 7

8 digital clinical documents Towards the virtual hospital: theory, practices and evaluation of patient remote assistance. 8