I profili professionali EUCIP per le architetture Service Oriented

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1 Sede AICA Liguria Competenze Professionali per l Innovazione Digitale Le competenze per la SOA-Service Oriented Architecture I profili professionali EUCIP per le architetture Service Oriented Roberto Ferreri Genova, 30 settembre 008 0

2 Indice Alcuni fattori distintivi della SOA I profili dello Standard EUCIP con competenze SOA Criteri di qualificazione del personale per gruppi di progetto SOA 1

3 Alcuni fattori distintivi Ingegnerizzazione dei servizi Difficoltà nell estarre componenti di servizio dai sistemi legacy Business Process Management Tecniche di modellazione business oriented Discontinuità con le tecniche ICT BPMN (Object Management Group) MDA UML BPEL (BPEL4WS)

4 New thinking Open Innovation Collective Intelligence Flessibilità ed elasticità Scala ed efficienza Self balancing delle diversità Internet

5 Fonte: Telecom Italia

6 Indice I principali profili dello Standard EUCIP con competenze SOA 5

7 Il portafoglio dei profili basati su competenze degli specialisti ICT IS Manager Client Manager IS Auditor Sales & Application Cons. Enterprise Sol. Cons. Logistics & Autom. Cons. IT Trainer Help Desk Supervisor X-Systems Engineer IT Administrator Data Ctr. Configur. Mgr. Network Manager Service Support Specialists IT Business Managers & Professionals Operational Managers Operate Plan Technical Advisers Solution Consultants Build e-business & Innovation Agents Software Designers Business Analyst IS Project Manager IS Analyst Software Developer Systems Int.&Testing Eng. Web & Multimedia Master Database Manager Security Adviser TLC Architect IT Systems Architect

8 Business Analyst A EUCIP Business Analyst is expected to be very effective in understanding business cases, eliciting requirements, modelling business processes and identifying the appropriate type of ICT solutions. For this role, a high level professional attitude and the ability to communicate are as vital as a wide and thorough ICT competence.. Business activity and business process modelling Information Systems in the business environment Requirements engineering Organisational strategies and related IT system selection IT organisational structure and measuring business benefits Managing business change Accounting and financial management New technology opportunities and the matching of these to business needs Information modelling techniques and tools System Development lifecycles Package selection and implementation lifecycle User centred analysis and development

9 Enterprise Solution Consultant A EUCIP Enterprise Solutions Consultant is expected to combine business analysis skills with a specific effectiveness in customising and configuring the features of business software packages like CRM suites and the administrative modules of ERP systems. Professional consultancy skills and a general competence in the integration of enterprise applications are also vital Accounting and financial management Accounting standards and processes Marketing and sales administration processes New technology opportunities and the matching of these to business needs Package implementation techniques Project Management essentials Dry run application testing.. Data migration Business activity and business process modelling Requirements engineering Organisational strategies and related IT system selection Information Systems in the business environment Managing business change Data Warehousing Enterprise Applications Integration.

10 IS Analyst A EUCIP Information Systems Analyst can identify requirements for ICT systems and define models of information flows and business objects. A broad and thorough ICT competence has to be demonstrated combined with the ability to interact with users and colleagues. Requirements engineering Information modelling techniques and tools System Development lifecycles User centred analysis and development. Package selection and implementation lifecycle Estimating for System Development RAD approaches to the System Development lifecycle Tools and techniques for development, testing and implementation of IT systems Systems design and implementation Object Oriented approach to Systems Analysis Accounting and financial management Business activity and business process modelling.. Information Systems in the business environment Organisational strategies and related IT system selection New technology opportunities and the matching of these to business needs Business risk and IT security

11 Indice I Criteri di qualificazione del personale per gruppi di progetto SOA 10

12 La strumentazione ECCO a supporto dei Servizi per la Gestione dei Profili e delle Competenze nello Standard EUCIP Sistema dei 1+1 profili EUCIP raggruppati in 7 aree di professionalità IT Business Mgr & Professionals Solution Consultants e-business & Innovation Agents Software Designers Technical Advisers Service Support Specialists Operational Managers ECCO EUCIP Dizionario delle competenze EUCIP (3.000 unità di conoscenza elementari raggruppate in 155 categorie di competenza, articolate in 6 classi riconosciute dai responsabili RU) Competenze informatiche e delle TLC (*) Competenze gestionali Competenze per l innovazione Competenze di contesto (mercato/normative/ sicurezza Competenze didattiche Competenze comportamentali (minime) (*) le competenze informatiche e delle TLC raggruppano unità di conoscenza elementari sia in ambito proprietario che in ambito libero (open source) 11

13 Cosa serve al responsabile del progetto SOA?.. Costruire la PBS Project Breakdown Structure. Costruire la WBS Work Breakdown Structure 1

14 Come posso costruire la WBS per il progetto SOA (1/7).. Ho qualificato con l assessment le risorse professionali disponibili all interno... 13

15 Le competenze e i profili disponibili a livello interno (I) dell organizzazione (/7) I profili disponibili Le competenze presenti per ogni profilo Le competenze presenti Indice di competenza e numerosità per profilo Industrie VB&C - Le competenze presenti Business Analyst 1 Business Analyst Enterprise Solutions Cons. 1 Enterprise Solutions Cons. Enterprise Solutions Cons. 3 Enterprise Solutions Cons. 4 IS Analyst 1 IS Analyst IS Analyst 3 IS Analyst 4 IS Analyst 5 IS Analyst 6 Indice di competenza Industrie VB&C - Le competenze presenti I classi di indice di competenza Indice di competenza Basso Indice di competenza Medio Indice di competenza Alto 4% 33% 63% IS Project Mgr 1 IS Project Mgr IS Project Mgr 3 IT Administrator 1 IT Administrator IT Systems Architect 1 Network Mgr 1 Security Adviser 1 Security Adviser SW Developer 1 SW Developer SW Developer 3 SW Developer 4 SW Developer 5 SW Developer 6 SW Developer 7 SW Developer 8 Sys.Integration & Testing Eng. 1 Sys.Integration & Testing Eng. Telecomms Architect 1 X-Systems Engineer 1 X-Systems Engineer X-Systems Engineer 3 X-Systems Engineer 4 Industrie VB&C In - Le competenze presenti classi di indice di competenza Industrie VB&C - Le competenze presenti Totale % 36% Business Analyst Enterprise Solutions Cons. IS Analyst 17% IS Project Mgr IT Systems Architect Network Mgr Security Adviser SW Developer 13% 5% Sys.Integration & Testing Eng. Telecomms Architect X-Systems Engineer IT Administrator Assicurazioni VBVita - Indice di competenza per profilo Indice competenza N addetti Business Analyst IT Administrator Database Mgr SW Developer Help Desk Supervisor Security Adviser 1 IS Analyst Network Mgr IS Manager 7 IT Systems Architect IS Project Mgr

16 Come posso costruire la WBS per il progetto SOA (3/7).. Ho qualificato con l assessment le risorse professionali disponibili all interno Decido di approvvigionare le risorse mancanti dai fornitori esterni Qualifico le risorse proposte dai fornitori. 15

17 Lo strumento per qualificare le risorse dei fornitori il questionario di valutazione(4/7)

18 Lo strumento per qualificare le risorse dei fornitori il report individuale (5/7)

19 Le competenze e i profili disponibili a livello esterno (E) all organizzazione (6/7) Le competenze presenti per ogni profilo Industrie VB&C - Le E1 competenze presenti Industrie VB&C - Le competenze presenti En classi di indice di competenza classi di indice di competenza 0 0 I profili disponibili Industrie VB&C - Le competenze presenti Business Analyst 1 Business Analyst Enterprise Solutions Cons. 1 Enterprise Solutions Cons. Enterprise Solutions Cons. 3 Enterprise Solutions Cons. 4 IS Analyst 1 IS Analyst IS Analyst 3 IS Analyst 4 IS Analyst 5 IS Analyst 6 IS Project Mgr 1 IS Project Mgr IS Project Mgr 3 IT Administrator 1 IT Administrator IT Systems Architect 1 Network Mgr 1 Security Adviser 1 Security Adviser SW Developer 1 SW Developer SW Developer 3 SW Developer 4 SW Developer 5 SW Developer 6 SW Developer 7 SW Developer 8 Sys.Integration & Testing Eng. 1 Sys.Integration & Testing Eng. Telecomms Architect 1 X-Systems Engineer 1 X-Systems Engineer X-Systems Engineer 3 X-Systems Engineer 4 Indice di competenza Le competenze presenti Indice di competenza Basso Indice di competenza Medio Indice di competenza Alto Industrie VB&C - Le competenze presenti 4% 36% % Totale Business Analyst Enterprise Solutions Cons. 33% 17% IS Analyst IS Project Mgr IT Systems Architect Network Mgr Security Adviser 63% 5% 13% SW Developer Sys.Integration & Testing Eng. Telecomms Architect X-Systems Engineer IT Administrator Indice di competenza e numerosità per profilo Assicurazioni VBVita - Indice di competenza per profilo 15 SW Developer Security Adviser IT Administrator Network Mgr IT Systems Architect Business Analyst Database Mgr IS Project Mgr 1 66 IS Manager Indice competenza N addetti Help Desk Supervisor IS Analyst

20 Come posso costruire la WBS per il progetto SOA (7/7).. Ho qualificato con l assessment le risorse professionali disponibili all interno Decido di approvvigionare le risorse mancanti dai fornitori esterni Qualifico le risorse proposte dai fornitori Seleziono fra tutte le risorse interne ed esterne quelle disponibili e più adeguate Costituisco il gruppo di progetto. 19

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22 Grazie per l attenzione r.ferreri@aicanet.it 1