Content Pack: Life-Cycle and Support. Report sulle tecnologie che nel 2016 raggiungeranno la condizione di End-Of-Life (EOL) e End-Of-Support (EOS)

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1 BDNA: Report 2016 EOL & EOS Report sulle tecnologie che nel 2016 raggiungeranno la condizione di End-Of-Life (EOL) e End-Of-Support (EOS) La condizione di fine vita (EOL) indica che un prodotto tecnologico ha raggiunto la fine della sua vita utile. La condizione di fine supporto (EOS) indica che un prodotto non viene più supportato dal suo produttore, e quindi non viene erogata assistenza a fronte di problemi e non vengono prodotte patch di aggiornamento, incluse le patch per la risoluzione di problematiche di sicurezza. Tutto questo spiega perché sono tantissime le vulnerabilità associate alla tecnologia obsoleta e spiega anche perché è importante conoscere con esattezza quali siano le date di EOL e EOS per gli asset tecnologici. Le organizzazioni che non hanno una gestione efficace di queste condizioni: sono fuori compliance, rispetto a normative e a regole di carattere aziendale; hanno costi di supporto sempre più elevati; subiscono un impatto negativo su performance e su produttività; rischiano di subire danni significativi sia sul piano dell'immagine aziendale che dal punto di vista economico. Ma per avere una gestione efficace delle condizioni di EOL e EOS è necessario: conoscere con sufficiente anticipo quali tecnologie entreranno in questa condizione durante un determinato perioo di tempo; identificare la loro presenza nella rete aziendale, pianificando per tempo i relativi processi di aggiornamento. Nelle pagine a seguire potrete trovare il Report reso disponibile da BDNA, che contiene le referenze di oltre prodotti dei principali fornitori (Adobe, IBM, Microsoft, Oracle [...] ) che raggiungeranno le condizioni di EOL o di EOS durante il Tutti i prodotti elencati sono corredati di versione e di data di raggiungimento della condizione. Vi ricordiamo che le soluzioni prodotte da BDNA aiutano le organizzazioni aziendali a gestire le configurazioni hardware e software, identificando anche le condizioni di EOL e EOS. BDNA Technopedia BDNA Technopedia, distribuito in Italia dal Gruppo Daman, è il più vasto catalogo di prodotti IT presente sul mercato. Basato su oltre 6 anni di continui arricchimenti, include oggi più di 1 milione di prodotti hardware e software, per un totale di oltre 40 milioni di dati elementari. Questi dati vengono aggiornati continuamente per mantenere la loro consistenza rispetto allo stato dell arte della tecnologia. I Content Packs sono delle estensioni di contenuto del catalogo Technopedia che consentono di ottenere in modo automatico il controllo su alcune situazioni specifiche, come: la verifica di alcune particolari compatibilità; la gestione del ciclo di vita e del supporto; l'analisi delle vulnerabilità del software [...]. Attraverso i Content Packs i sistemi di Asset Management e i CMDB già implementati in azienda verranno arricchiti di informazioni indispensabili per prendere decisioni rapide su situazioni che possono diventare particolarmente critiche. Content Pack: Life-Cycle and Support Controlla in modo automatico il ciclo di vita dei prodotti hardware e software evitando i rischi associati alla fine del ciclo di vita e ai cambiamenti introdotti dalle politiche di supporto previste dai fornitori. Daman Il Gruppo Daman seleziona prodotti innovativi e sofisticati mirati al mercato dell Information and Communication Technology, per la successiva distribuzione sul territorio italiano. Gruppo Daman S.r.l T info@daman.it

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4 Market Internal End-of-Life Obsolete Adobe Systems Access Sep Sep-18 Adobe Systems ADEP Data Services for Java EE Sep Sep-18 Adobe Systems ADEP Solution - Customer Communications Sep Sep-18 Adobe Systems ADEP Solution - Integrated Content Review Sep Sep-18 Adobe Systems ADEP Solution - Web Experience Management Sep Sep-18 Adobe Systems Adobe Digital Enterprise Platform (ADEP) - LC ES2 dates apply for Content Services Sep Sep-18 Adobe Systems After Effects CS May May-18 Adobe Systems AIR (Adobe Integrated Runtime) Oct Oct-18 Adobe Systems AIR (Adobe Integrated Runtime) Oct Oct-18 Adobe Systems AIR (Adobe Integrated Runtime) Oct Oct-18 Adobe Systems AIR (Adobe Integrated Runtime) Oct Oct-18 Adobe Systems AIR (Adobe Integrated Runtime) Oct Oct-18 Adobe Systems AIR (Adobe Integrated Runtime) Oct Oct-18 Adobe Systems AIR (Adobe Integrated Runtime) Oct Oct-18 Adobe Systems AIR (Adobe Integrated Runtime) Oct Oct-18 Adobe Systems AIR (Adobe Integrated Runtime) Oct Oct-18 Adobe Systems AIR (Adobe Integrated Runtime) Oct Oct-18 Adobe Systems Analytics Mar-16 Adobe Systems Analytics Mar Mar-18 Adobe Systems Analytics Mar Mar-18 Adobe Systems Analytics Mar Mar-18 Adobe Systems Analytics Mar Mar-18 Adobe Systems Audition CS May May-18 Adobe Systems Audition CS May May-18 Adobe Systems Barcoded Forms ES ES Dec Dec-16 Adobe Systems Business Activity Monitoring (BAM) ES Dec Dec-16 Adobe Systems Business Activity Monitoring (BAM) ES Extended Dec Dec-16 Adobe Systems Campaign (Adobe Campaign) Sep Sep-16 Adobe Systems Campaign (Adobe Campaign) Oct Oct-18 Adobe Systems Captivate Jan Jan-16 Adobe Systems Captivate Jan Jan-16 Adobe Systems Captivate Reviewer Jan Jan-16 Adobe Systems Central Jun Jun-16 Adobe Systems Central Output Server Jun Jun-16 Adobe Systems Central Output Server Workstation Jun Jun-16 Adobe Systems Central Pro Output Server Jun Jun-16 Adobe Systems ColdFusion Dec Dec-16 Adobe Systems ColdFusion Dec Dec-16 Adobe Systems ColdFusion Developer Dec Dec-16 Adobe Systems ColdFusion Enterprise Dec Dec-16 Adobe Systems ColdFusion Standard Dec Dec-16 Adobe Systems ColdFusion Builder May May-18 Adobe Systems ColdFusion Report Builder Dec Dec-16 Adobe Systems Connect Nov Nov-16 Adobe Systems Connect Nov Nov-16 Adobe Systems Connect Enterprise Server Nov Nov-16 Adobe Systems Connect Pro Edge Server Nov Nov-16 Adobe Systems Connect Pro Server Nov Nov-16 Adobe Systems Connect Professional Nov Nov-16 Adobe Systems Contribute CS May May-18 Adobe Systems Correspondence Management (Solution Accelerator) Dec Dec-16 Adobe Systems CQ Feb Feb-16 Adobe Systems CQ Feb Feb-16 Adobe Systems Creative Suite CS May May-18 Adobe Systems Creative Suite Design Premium CS May May-18 Adobe Systems Creative Suite Design Standard CS May May-18 Adobe Systems Creative Suite Web Premium CS May May-18 Adobe Systems Creative Suite Production Premium CS May May-18 Adobe Systems Creative Suite Master Collection CS May May-18 Adobe Systems Creative Suite Design Standard Student and Teacher CS May May-18 Adobe Systems Creative Suite Design & Web Premium CS May May-18 Adobe Systems Creative Suite Design Premium Student and Teacher CS May May-18 Adobe Systems Data Services ES Dec Dec-16 Adobe Systems Data Services ES Dec Dec-16 Adobe Systems Data Services ES ES Dec Dec-16 Adobe Systems Data Services ES ES Dec Dec-16 Adobe Systems Data Workbench Jul Jul-16 Adobe Systems Designer ES Dec Dec-16 Adobe Systems Digital Enterprise Platform (ADEP) Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Basic Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Standard Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Data Services Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Data Services Basic Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Data Services Advanced Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Document Services Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Document Services - Workspace Sep Sep-18 Page 1 of 60

5 Market Internal End-of-Life Date Obsolete Date Adobe Systems Digital Enterprise Platform (ADEP) Document Services - Administration Console Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Document Services - Common Services Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Document Services - Designer Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Document Services - Digital Signatures Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Document Services - Forms Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Document Services - Foundation Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Document Services - Output Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Document Services - PDF Generator Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Document Services - Process Management Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Document Services - Production Print Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Document Services - Reader Extensions Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Document Services - Rights Management Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Document Services - Workbench Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Experience Services - Client Component Framework Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Experience Services - Composite Application Framework Sep Sep-18 Adobe Systems Digital Enterprise Platform (ADEP) Mobile Sep Sep-18 Adobe Systems Digital Signatures ES ES Dec Dec-16 Adobe Systems Dreamweaver CS May May-18 Adobe Systems Drive Aug Aug-18 Adobe Systems Drive Aug Aug-18 Adobe Systems Experience Manager Feb Feb-18 Adobe Systems Experience Manager Standard Feb Feb-18 Adobe Systems Experience Manager Feb Feb-16 Adobe Systems ExtendScript Toolkit CS Apr Apr-18 Adobe Systems Extension Manager CS May May-18 Adobe Systems Flash CS May May-18 Adobe Systems Flash Professional CS May May-18 Adobe Systems Flash Access Sep Sep-18 Adobe Systems Flash Builder Nov Nov-18 Adobe Systems Flash Builder May May-18 Adobe Systems Flash Builder Standard Nov Nov-18 Adobe Systems Flash Builder Standard May May-18 Adobe Systems Flash Builder Premium Nov Nov-18 Adobe Systems Flash Builder Premium May May-18 Adobe Systems Flash Builder Education May May-18 Adobe Systems Flash Builder Premium PHP May May-18 Adobe Systems Flash Builder Standard PHP May May-18 Adobe Systems Flash Catalyst CS May May-18 Adobe Systems Flash Media Live Encoder Jan Jan-16 Adobe Systems Flash Media Live Encoder Jan Jan-16 Adobe Systems Flash Media Live Encoder Jan Jan-16 Adobe Systems Flash Player Oct Oct-16 Adobe Systems Flash Player Oct Oct-16 Adobe Systems Flash Player Oct Oct-16 Adobe Systems Flash Player Oct Oct-16 Adobe Systems Flash Player Oct Oct-16 Adobe Systems Flash Player Oct Oct-16 Adobe Systems Flash Player Oct Oct-16 Adobe Systems Flash Player Oct Oct-16 Adobe Systems Flash Player Oct Oct-16 Adobe Systems Flash Player Oct Oct-16 Adobe Systems Flash Player Oct Oct-16 Adobe Systems Flash Player Oct Oct-16 Adobe Systems Flex Software Development Kit (SDK) Nov Nov-18 Adobe Systems Flex Software Development Kit (SDK) May May-18 Adobe Systems Font Folio Dec Dec-18 Adobe Systems Forms ES Dec Dec-16 Adobe Systems Forms for Documentum Dec Dec-16 Adobe Systems Forms for FileNet Dec Dec-16 Adobe Systems Forms for IBM Dec Dec-16 Adobe Systems FrameMaker Jan Jan-16 Adobe Systems FrameMaker Jan Jan-18 Adobe Systems FrameMaker Server Jan Jan-18 Adobe Systems Illustrator CS May May-18 Adobe Systems InCopy CS May May-18 Adobe Systems InDesign CS May May-18 Adobe Systems InDesign Icon Handler CS Feb Feb-16 Adobe Systems InDesign Icon Handler CS May May-18 Adobe Systems InDesign Server CS Feb Feb-16 Adobe Systems InDesign Server CS Feb Feb-16 Adobe Systems InDesign Server CS May May-18 Page 2 of 60

6 Market Internal End-of-Life Obsolete Adobe Systems Interactive Statements (Solution Accelerator) Dec Dec-16 Adobe Systems Interactive Statements (Solution Accelerator) Dec Dec-16 Adobe Systems LiveCycle ES (Enterprise Suite) ES Dec Dec-16 Adobe Systems LiveCycle ES (Enterprise Suite) Data Capture ES Dec Dec-16 Adobe Systems LiveCycle ES (Enterprise Suite) Business Transformation ES Dec Dec-16 Adobe Systems LiveCycle ES (Enterprise Suite) ES Dec Dec-16 Adobe Systems Managed Review & Approval (Solution Accelerator) Dec Dec-16 Adobe Systems Media Encoder CS May May-18 Adobe Systems Mosaic Dec Dec-16 Adobe Systems Mosaic Dec Dec-16 Adobe Systems Output ES Dec Dec-16 Adobe Systems Output Designer Jun Jun-16 Adobe Systems Output Pak for mysap.com Jun Jun-16 Adobe Systems PDF Generator Dec Dec-16 Adobe Systems PhoneGap Jul Jul-18 Adobe Systems Photoshop CS May May-18 Adobe Systems Photoshop Extended CS May May-18 Adobe Systems Photoshop Camera Raw Jun Jun-16 Adobe Systems Photoshop Camera Raw Dec Dec-16 Adobe Systems Photoshop Camera Raw Sep Sep-16 Adobe Systems Photoshop Camera Raw Mar Mar-16 Adobe Systems Photoshop Camera Raw Nov Nov-18 Adobe Systems Photoshop Camera Raw Sep Sep-18 Adobe Systems Photoshop Camera Raw Apr Apr-18 Adobe Systems Photoshop Elements Sep Sep-16 Adobe Systems Photoshop Elements Sep Sep-18 Adobe Systems Photoshop Elements plus Premiere Elements Sep Sep-16 Adobe Systems Photoshop Elements plus Premiere Elements Sep Sep-18 Adobe Systems Premiere Elements Sep Sep-16 Adobe Systems Premiere Elements Sep Sep-18 Adobe Systems Premiere Pro CS May May-18 Adobe Systems Process Management ES ES Dec Dec-16 Adobe Systems Production Print ES Dec Dec-16 Adobe Systems Reader Extensions ES ES Dec Dec-16 Adobe Systems Rights Management ES ES Dec Dec-16 Adobe Systems RoboHelp Jan Jan-16 Adobe Systems RoboHelp Jan Jan-18 Adobe Systems RoboHelp Server Jan Jan-18 Adobe Systems Technical Communication Suite Jan Jan-16 Adobe Systems Technical Communication Suite Jan Jan-16 Adobe Systems Technical Communication Suite Jan Jan-18 Adobe Systems Technical Communication Suite Jan Jan-18 Adobe Systems Web Output Pak Jun Jun-16 Adobe Systems Workbench ES ES Dec Dec-16 Adobe Systems Workbench ES ES Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x Dec Dec-16 Apache Software Foundation, The Tomcat 6.x 6 31-Dec Dec-16 AT&T Global Network Client Nov Nov-16 AT&T Global Network Client Nov Nov-16 AT&T Global Network Client Apr Apr-16 AT&T Global Network Client Jul Jul-16 AT&T Global Network Client Mar Mar-16 AT&T Global Network Client Aug Aug-16 AT&T Global Network Client Oct Oct-16 AT&T Global Network Client May May-16 AT&T Global Network Client Jul Jul-16 AT&T Global Network Client Oct Oct-16 AT&T Global Network Client Dec Dec-16 AT&T Global Network Client Jul Jul-16 AT&T Global Network Client Apr Apr-16 AT&T Global Network Client Apr Apr-16 AT&T Global Network Client Mar Mar-16 AT&T Global Network Client Oct Oct-16 AT&T Global Network Client Sep Sep-16 Attachmate EXTRA! Dec Dec-16 Page 3 of 60

7 Market Internal End-of-Life Obsolete Attachmate EXTRA! Dec Dec-16 Attachmate EXTRA! Dec Dec-16 Attachmate EXTRA! Special Dec Dec-16 Attachmate EXTRA! Mainframe Server Dec Dec-16 Attachmate EXTRA! Mainframe Server Dec Dec-16 Attachmate EXTRA! Mainframe Server Dec Dec-16 Attachmate X (Reflection X) Dec Dec-16 Attachmate X (Reflection X) Dec Dec-16 Avaya Application Enablement Services Nov Oct-16 Avaya Application Enablement Services Mar Oct-16 Avaya Application Enablement Services May-16 Avaya Application Enablement Services May-16 Avaya Business Communications Manager Dec Dec-16 Avaya Call Center Management Information System (CC MIS) Dec Dec-16 Avaya Call Management System (CMS) May May-16 Avaya Call Management System (CMS) May May-16 Avaya Call Management System (CMS) Supervisor Nov Aug-16 Avaya Call Management System (CMS) Supervisor Jun Jun-16 Avaya Call Management System (CMS) Supervisor Nov Aug-16 Avaya Call Processing Software Jun Jun-16 Avaya Call Processing Software Jun Jun-16 Avaya Call Processing Software Jun Jun-16 Avaya Call Processing Software Mar Jun-16 Avaya Call Processing Software Mar Jun-16 Avaya Call Processing Software Mar Jun-16 Avaya Call Processing Software Mar Jun-16 Avaya Call Processing Software Mar Jun-16 Avaya Call Processing Software Mar Jun-16 Avaya CallPilot Nov Jul-16 Avaya CallPilot Nov Jul-16 Avaya CallPilot Jul Jul-16 Avaya CallPilot Apr Apr-16 Avaya CallPilot Oct Oct-16 Avaya Client Applications (ACA) Nov Nov-21 Avaya Cloud Based Analyst Jul Jul-16 Avaya Communication Manager Jan Jun-16 Avaya Communication Manager Jan Jun-16 Avaya Communication Manager Jan Jun-16 Avaya Communication Manager Oct Dec-16 Avaya Communication Manager Oct Dec-16 Avaya Communication Manager Oct Dec-16 Avaya Communication Manager May-16 Avaya Communication Manager Express Nov Jan-16 Avaya Communication Server 1000 Software Dec Dec-16 Avaya Communication Server 1000 Software Dec Dec-16 Avaya Communication Server 1000 Software Feb Dec-16 Avaya Communications Process Manager Mar Mar-16 Avaya Conferencing Mar Mar-21 Avaya Conferencing Mar Mar-21 Avaya Contact Center Jun Dec-16 Avaya Contact Center 7 (NES) 7 06-Dec Dec-16 Avaya Contact Center Express (CCE) Dec Dec-16 Avaya Contact Flow Analytics Mar Mar-18 Avaya Contact Flow Analytics Jun Jun-20 Avaya Control Manager Jun Jun-16 Avaya Control Manager Jun Jun-16 Avaya CONVERSANT Apr Jul-16 Avaya CONVERSANT Mar Jul-16 Avaya CONVERSANT Jun Jul-16 Avaya CONVERSANT Jun Jul-16 Avaya Ethernet Routing Switch 8800/ Dec Dec-16 Avaya Event Processor Mar Mar-16 Avaya Experience Portal Sep Sep-16 Avaya Experience Portal Sep Sep-16 Avaya Experience Portal Jun Jun-21 Avaya Integrated Management Dec Dec-16 Avaya Integrated Management Dec Dec-16 Avaya Integrated Management Dec Dec-16 Avaya Integrated Management Dec Dec-16 Avaya Integrated Management Dec Dec-16 Avaya Integrated Management Feb Dec-16 Avaya Interactive Response Feb Aug-16 Avaya Interchange Dec Dec-16 Avaya INTUITY AUDIX 770 (IA770) Messaging Application Jan Aug-16 Avaya INTUITY AUDIX 770 (IA770) Messaging Application Jan Aug-16 Avaya INTUITY AUDIX 770 (IA770) Messaging Application Dec Aug-16 Avaya INTUITY AUDIX 770 (IA770) Messaging Application Feb Aug-16 Avaya Intuity AUDIX LX Aug Aug-16 Avaya INTUITY Message Manager Dec Aug-16 Avaya INTUITY Message Manager Feb Aug-16 Page 4 of 60

8 Market Internal End-of-Life Obsolete Avaya INTUITY Message Manager Feb Aug-16 Avaya INTUITY Message Manager Feb Aug-16 Avaya INTUITY Message Manager Feb Aug-16 Avaya INTUITY Message Manager Feb Aug-16 Avaya IP Office Contact Center (IPOCC) Aug-16 Avaya Message Networking Application Software May Aug-16 Avaya Message Networking Application Software Aug Aug-16 Avaya Modular Messaging Aug Aug-16 Avaya Modular Messaging Jun Aug-16 Avaya Modular Messaging Apr Aug-16 Avaya Modular Messaging Sep Aug-16 Avaya Modular Messaging Sep Oct-16 Avaya Modular Messaging Sep Sep-16 Avaya Modular Messaging Feb Feb-16 Avaya Modular Messaging Sep Aug-16 Avaya Modular Messaging Sep Sep-16 Avaya Modular Messaging Feb Feb-16 Avaya one-x Agent Jul Jul-16 Avaya one-x Communicator Jul Jan-16 Avaya one-x Mobile Mar Mar-16 Avaya one-x Portal Jun Jun-16 Avaya OSPC Jul Jun-16 Avaya Outbound Contact Express Dec Dec-21 Avaya Performance Center Jul Jul-20 Avaya Proactive Contact Jun Jun-16 Avaya Proactive Contact Jun Jun-16 Avaya Proactive Contact Dialer Jun Jun-16 Avaya Proactive Contact Supervisor Suite Jun Jun-16 Avaya Secure Access Link (SAL) Dec Oct-16 Avaya Secure Network Access Dec Dec-16 Avaya Secure Services Gateway (SSG) Oct-16 Avaya SIP Enabled Enterprise Feb Sep-16 Avaya SIP Enablement Services (SES) Dec Sep-16 Avaya SIP Enablement Services (SES) Jun Sep-16 Avaya Site Administrator (Site Administration) Dec Dec-16 Avaya Site Administrator (Site Administration) Dec Dec-16 Avaya Site Administrator (Site Administration) Dec Dec-16 Avaya Site Administrator (Site Administration) Dec Dec-16 Avaya Site Administrator (Site Administration) Feb Dec-16 Avaya Software Communication System (SCS) Jun Jun-16 Avaya Speech Analytics Jul Jul-16 Avaya Symposium Call Center Oct Dec-16 Avaya System Manager Dec Dec-16 Avaya Unified Messaging Sep Sep-16 Avaya Unified Messaging Sep Sep-16 Avaya Voice Announcement Manager Dec Dec-16 Avaya Voice Announcement Manager Dec Dec-16 Avaya WLAN Management Software Dec Dec-16 Avaya WLAN Management Software Jan Dec-16 BlackBerry Enterprise Server (BES) Oct Oct-16 BlackBerry Enterprise Server (BES) Jul Jul-16 BlackBerry Enterprise Server (BES) Feb Feb-16 BlackBerry Enterprise Service Jul Jul-16 BlackBerry Enterprise Service Feb Feb-16 BMC Software Action Request System (AR System) Feb Feb-18 BMC Software Action Request System (AR System) Feb Feb-18 BMC Software Administrative Assistant for DB May Dec-16 BMC Software Administrative Assistant for DB Jun Jun-18 BMC Software Aeroprise Mobility for BMC Remedy Asset Management Jan Mar-16 BMC Software Agent (PATROL Agent) Apr Apr-16 BMC Software Alter for DB May Dec-16 BMC Software Alter for DB Jun Jun-18 BMC Software Analysis J2EE Mar Apr-16 BMC Software Analysis WIN/NET Mar Apr-16 BMC Software Analysis WIN/NET Aug Apr-16 BMC Software Application Accelerator for IMS Mar Mar-18 BMC Software Application Automation Feb Feb-18 BMC Software Application Automation Suite Jan Jan-18 BMC Software Application Diagnostics Mar Mar-18 BMC Software Application Diagnostics Dec-16 BMC Software Application Diagnostics Jun-16 BMC Software Application Diagnostics Aug Aug-18 BMC Software Application Management Suite Dec Dec-18 BMC Software Application Problem Resolution Mar Mar-16 BMC Software Application Problem Resolution Mar Mar-16 BMC Software Application Problem Resolution for J2EE Mar Apr-16 BMC Software Application Problem Resolution for Windows/.NET Mar Apr-16 BMC Software Application Problem Resolution for Windows/.NET Mar Apr-16 BMC Software Application Problem Resolution Level1 Viewer May Apr-16 BMC Software Application Restart Control (AR/CTL) for DB Mar Mar-18 Page 5 of 60

9 Market Internal End-of-Life Obsolete BMC Software Application Restart Control (AR/CTL) for IMS Mar Mar-18 BMC Software Application Restart Control (AR/CTL) for VSAM Mar Mar-18 BMC Software Application Transaction Tracing Mar Mar-16 BMC Software Appsight Aug Apr-16 BMC Software Apptune for DB May Dec-16 BMC Software Apptune for DB Jun Jun-18 BMC Software AppZone Sep Sep-18 BMC Software Asset Management Jan Jan-16 BMC Software Asset Management Jan Jan-16 BMC Software Asset Management Jan Jan-16 BMC Software Asset Management Feb Feb-18 BMC Software Asset Management Feb Feb-18 BMC Software Asset Management Feb Feb-18 BMC Software Automation Suite Feb Feb-18 BMC Software Backup and Recovery Solution for IMS (BRS) Dec Dec-16 BMC Software Black Box Mar Mar-16 BMC Software Black Box Mar Mar-16 BMC Software Capacity Optimization Sep Sep-18 BMC Software Capacity Optimization Sep Sep-18 BMC Software Capacity Optimization Sep Sep-18 BMC Software Capacity Optimization Extended Sep Sep-18 BMC Software Catalog Manager for DB May Dec-16 BMC Software Catalog Manager for DB Jun Jun-18 BMC Software Change Management Jan Jan-16 BMC Software Change Management Feb Feb-18 BMC Software Change Manager for DB May Dec-16 BMC Software Change Manager for DB Jun Jun-18 BMC Software Change Manager for DB2 Universal Database Apr Dec-16 BMC Software Change Manager for DB2 Universal Database Client Apr Dec-16 BMC Software Change Manager for Oracle Mar Dec-16 BMC Software Change Recording Facility Dec Dec-16 BMC Software Check Plus for DB Jun Dec-16 BMC Software Client Management Jul Jul-18 BMC Software Client Management Nov Nov-18 BMC Software Cloud Extension Pack Aug Sep-16 BMC Software Cloud Extension Pack Feb Feb-18 BMC Software Cloud Lifecycle Management (CLM) Aug Aug-16 BMC Software Cloud Lifecycle Management (CLM) Feb Feb-18 BMC Software CMDB (Configuration Management Database) Feb Feb-18 BMC Software Code Console Mar Apr-16 BMC Software Code Console Aug Apr-16 BMC Software Copy Plus for DB May Dec-16 BMC Software Copy Plus for DB Jun Jun-18 BMC Software Cost Analyzer for zenterprise Jan Jan-18 BMC Software Cost Optimization Mar Mar-18 BMC Software Dasd Manager Plus for DB May Dec-16 BMC Software Dasd Manager Plus for DB Jun Jun-18 BMC Software Data Packer/IMS Dec-16 BMC Software Database Administration for DB Jun Dec-16 BMC Software Database Automation Jan Jan-18 BMC Software Database Management Solutions for DB Jun Dec-16 BMC Software Database Performance for DB Jun Dec-16 BMC Software Database Performance for DB Jun Dec-16 BMC Software Database Recovery Management Nov Nov-16 BMC Software Database Recovery Management Sep Sep-16 BMC Software Decision Support for Network Automation Jan Jan-18 BMC Software Decision Support for Network Automation Jan Jan-18 BMC Software Decision Support for Server Automation Jan Jan-18 BMC Software Decision Support for Server Automation Jan Jan-18 BMC Software Discovery and Dependency Mapping (ADDM) Nov Nov-16 BMC Software Discovery and Dependency Mapping (ADDM) Nov Nov-16 BMC Software Discovery and Dependency Mapping (ADDM) Nov Nov-16 BMC Software Discovery and Dependency Mapping (ADDM) Community Nov Nov-16 BMC Software Discovery OnDemand Nov Nov-16 BMC Software Discovery OnDemand Nov Nov-16 BMC Software Discovery OnDemand Jun Jun-18 BMC Software Discovery Solution Oct Oct-16 BMC Software Discovery Solution Oct Oct-16 BMC Software Education Solution Accelerator (ESA) Jan Jan-18 BMC Software Engine Feb Feb-18 BMC Software Entuity for TrueSight Operations Management Dec Dec-16 BMC Software Entuity for TrueSight Operations Management Jul Jul-18 BMC Software Entuity for TrueSight Operations Management Dec Dec-18 BMC Software Entuity Network Monitoring and Analytics for BMC ProactiveNet Performance Management Dec Dec-16 BMC Software Entuity Network Monitoring and Analytics for BMC ProactiveNet Performance Management Jul Jul-18 BMC Software Entuity Network Monitoring and Analytics for BMC ProactiveNet Performance Management Dec Dec-18 Page 6 of 60

10 Market Internal End-of-Life Date Obsolete Date BMC Software Entuity Network Monitoring for BMC ProactiveNet Performance Management Dec Dec-16 BMC Software Entuity Network Monitoring for BMC ProactiveNet Performance Management Jul Jul-18 BMC Software Extended Buffer Manager for DB Jun Jun-18 BMC Software High Speed Utilities for DB Jun Dec-16 BMC Software High-speed Apply Engine Jun Jun-18 BMC Software Infrastructure Sep Dec-16 BMC Software Infrastructure Sep Dec-16 BMC Software Infrastructure Sep Dec-16 BMC Software Infrastructure Sep Dec-16 BMC Software Integration for BMC Remedy Service Desk Feb Feb-18 BMC Software Intelligent Ticketing Oct Aug-16 BMC Software IT Business Management Foundation Dec Mar-16 BMC Software IT Business Management Foundation Apr Mar-16 BMC Software IT Business Management OnDemand Apr Mar-16 BMC Software IT Service Management (ITSM) Suite Jan Jan-16 BMC Software Link for Microsoft Project Feb Feb-18 BMC Software Loadplus for DB Jun Dec-16 BMC Software Log Master for DB May Dec-16 BMC Software Log Master for DB Jun Jun-18 BMC Software MAINVIEW for CICS Sep Sep-18 BMC Software MAINVIEW for CICS Mar Mar-16 BMC Software MAINVIEW for DB May Dec-16 BMC Software MAINVIEW for DB Jun Jun-18 BMC Software MAINVIEW for WebSphere MQ Sep Sep-17 BMC Software Marketplace Sep Sep-18 BMC Software Middleware Automation Jan Jan-18 BMC Software Middleware Automation Standard Mar Mar-18 BMC Software Middleware Automation Standard Oct Oct-18 BMC Software Middleware Monitoring Mar Mar-16 BMC Software Middleware Monitoring Mar Mar-16 BMC Software Mobile Device Management Nov Nov-18 BMC Software Mobile Device Management Mar Mar-18 BMC Software Mobile Device Management Jan Jan-18 BMC Software Mobile Device Management Jun Jun-18 BMC Software Mobility for BMC Change Management Oct Mar-16 BMC Software Mobility for BMC Change Management Oct Mar-16 BMC Software Mobility for BMC Change Management Oct Mar-16 BMC Software Mobility for BMC Service Desk Oct Mar-16 BMC Software Mobility for BMC Service Desk Oct Mar-16 BMC Software Mobility for BMC Service Desk Oct Mar-16 BMC Software Mobility for BMC Service Request Management Jan Mar-16 BMC Software Mobility for BMC Service Request Management Jun Jun-18 BMC Software Mobility for IT Service Management Suite Oct Mar-16 BMC Software Moviri Integration for BMC Capacity Optimization Mar Mar-18 BMC Software Moviri Integration for BMC Capacity Optimization Sep Sep-18 BMC Software Moviri Integration for BMC Capacity Optimization Jul Jul-18 BMC Software MyIT Mar Mar-18 BMC Software MyIT Base Dec Dec-18 BMC Software MyIT Premium Dec Dec-18 BMC Software MyIT Enterprise Jun Jun-18 BMC Software MyIT Enterprise Oct Jun-18 BMC Software MyIT Enterprise Aug Aug-18 BMC Software Network Automation Jan Jan-18 BMC Software Network Automation Nov Nov-16 BMC Software nlyte Enterprise Edition for BMC Software solutions Nov Nov-18 BMC Software nlyte Enterprise Edition for BMC Software solutions Jun Jun-18 BMC Software nlyte Enterprise Edition for BMC Software solutions Nov Nov-18 BMC Software Object Administration for DB Jun Dec-16 BMC Software OnDemand Dec Dec-16 BMC Software Operations Management May May-16 BMC Software Operations Management May May-16 BMC Software Operations Management May May-16 BMC Software Operations Management May May-16 BMC Software Operations Management May May-16 BMC Software Operations Management May May-16 BMC Software Operations Management May May-16 BMC Software Operations Management May May-16 BMC Software Operations Management May May-16 BMC Software Operations Management May May-16 BMC Software OPERTUNE for DB May Dec-16 BMC Software OPERTUNE for DB Jun Jun-18 BMC Software Orchestrator Jun Jun-18 BMC Software Orchestrator Mar Mar-18 BMC Software Orchestrator Mar Mar-18 BMC Software Orchestrator Feb Feb-16 BMC Software Orchestrator Application Adapters Mar Mar-16 BMC Software Orchestrator Application Adapters Mar Mar-16 BMC Software Orchestrator Application Adapters Mar Mar-16 Page 7 of 60

11 Market Internal End-of-Life Obsolete BMC Software Orchestrator Application Adapters Mar Mar-18 BMC Software Orchestrator Application Adapters Mar Mar-18 BMC Software Orchestrator Automation Pack Jan Jan-16 BMC Software Orchestrator Base Adapters Mar Mar-16 BMC Software Orchestrator Base Adapters Mar Mar-16 BMC Software Orchestrator Base Adapters Mar Mar-16 BMC Software Orchestrator Base Adapters Mar Mar-18 BMC Software Orchestrator Base Adapters Mar Mar-18 BMC Software Orchestrator for Network Automation Jun Jun-18 BMC Software Orchestrator for Server Automation Jun Jun-18 BMC Software Orchestrator Runbooks Mar Mar-16 BMC Software Orchestrator Runbooks Mar Mar-16 BMC Software Orchestrator Runbooks Mar Mar-16 BMC Software Orchestrator Runbooks Mar Mar-18 BMC Software Orchestrator Runbooks Mar Mar-18 BMC Software PACLOG for DB May Dec-16 BMC Software PACLOG for DB Jun Jun-18 BMC Software PATROL for Microsoft SQL Server Jan Jan-18 BMC Software PATROL for Oracle Sep Sep-16 BMC Software PATROL for Oracle Dec Dec-18 BMC Software PATROL for Oracle Mar Mar-17 BMC Software PATROL for Oracle WebLogic Sep Sep-16 BMC Software PATROL for Sybase Sep Sep-16 BMC Software PATROL for Unix and Linux Jan Jan-18 BMC Software PC Apr Dec-16 BMC Software PC Apr Dec-16 BMC Software Performance Analysis for Servers Sep Sep-18 BMC Software Performance Analyzer for Servers Sep Sep-18 BMC Software Performance Assurance for Servers Sep Sep-18 BMC Software Performance Assurance for Virtual Servers Sep Sep-18 BMC Software Performance Assurance Suite for Virtual Servers Sep Sep-18 BMC Software Performance Assurance Suite for Virtual Servers Sep Sep-18 BMC Software Performance Assurance Suite for Virtual Servers Sep Sep-18 BMC Software Performance for DB2 Databases Jun Dec-16 BMC Software Performance for DB2 SQL Jun Jun-18 BMC Software Performance Manager Console May May-16 BMC Software Performance Manager Express for Databases Feb May-14 BMC Software Performance Manager Express for Hardware Mar Mar-16 BMC Software Performance Manager for BEA WebLogic May May-16 BMC Software Performance Manager for Business Applications Mar Mar-19 BMC Software Performance Manager for Citrix Presentation Server Feb Feb-18 BMC Software Performance Manager for Databases Dec Dec-19 BMC Software Performance Manager for Databases Dec Dec-18 BMC Software Performance Manager for Databases Jul Jul-18 BMC Software Performance Manager for Databases Jun Jun-18 BMC Software Performance Manager for Databases Apr Apr-16 BMC Software Performance Manager for Databases Jan Jan-16 BMC Software Performance Manager for Databases Oct Oct-16 BMC Software Performance Manager for Hardware by Sentry Software Mar Mar-16 BMC Software Performance Manager for iseries Oct Oct-16 BMC Software Performance Manager for OpenVMS Oct-16 BMC Software Performance Manager for Oracle WebLogic May May-16 BMC Software Performance Manager for Servers Dec Dec-17 BMC Software Performance Manager for Servers Jul Jul-18 BMC Software Performance Manager for Servers Jan Jan-18 BMC Software Performance Manager for Servers Sep Sep-16 BMC Software Performance Manager for Servers (UNIX) Jan Jan-18 BMC Software Performance Manager for Servers (UNIX) Sep Sep-16 BMC Software Performance Manager for Virtual Servers Sep Sep-16 BMC Software Performance Manager for Virtual Servers Jul Jan-16 BMC Software Performance Manager Monitoring Studio by Sentry Software Mar Mar-16 BMC Software Performance Manager Portal Feb Feb-18 BMC Software Performance Manager Portal Feb Feb-18 BMC Software Performance Manager Portal May Sep-16 BMC Software Performance Manager Portal May May-16 BMC Software Performance Manager Reporting Sep-16 BMC Software Performance Perceiver for Servers Sep Sep-18 BMC Software Performance Predictor for Servers Sep Sep-18 BMC Software Pool Advisor for DB May Dec-16 BMC Software Pool Advisor for DB Jun Jun-18 BMC Software Quindell OS3 Frameworks May May-18 BMC Software Quindell OS3 SID for BMC Atrium CMDB May May-18 BMC Software R+/Change Accum May Dec-16 BMC Software Real End User Experience Monitoring and Analytics Jun Jun-18 BMC Software Real End User Experience Monitoring and Analytics Feb Feb-18 BMC Software Real End User Experience Monitoring and Analytics Dec Dec-18 BMC Software Real End User Experience Monitoring and Analytics Aug Aug-18 BMC Software Real End User Experience Monitoring and Analytics Feb Feb-18 BMC Software Recover Plus for DB May Dec-16 BMC Software Recover Plus for DB Jun Jun-18 Page 8 of 60

12 Market Internal End-of-Life Obsolete BMC Software Recovery for DB Jun Jun-18 BMC Software Recovery Management for DB May Dec-16 BMC Software Recovery Management for DB Jun Jun-18 BMC Software Recovery Manager for Databases Nov Nov-16 BMC Software Recovery Manager for Databases Sep Sep-16 BMC Software Recovery Manager for Databases on Microsoft Windows Nov Nov-16 BMC Software Recovery Manager for DB May Dec-16 BMC Software Recovery Manager for DB Jun Jun-18 BMC Software Recovery Manager Module for EMC Networker Dec Dec-16 BMC Software Recovery Manager Module for IBM Tivoli Storage Manager Dec Dec-16 BMC Software Recovery Manager Module for Symantec NetBackup Dec Dec-16 BMC Software Release Lifecycle Management Mar Mar-18 BMC Software Release Lifecycle Management Mar Mar-18 BMC Software Remedyforce Service Desk (Remedyforce) Oct Oct-16 BMC Software Remedyforce Service Desk (Remedyforce) May May-18 BMC Software Remedyforce Service Desk (Remedyforce) Aug Aug-18 BMC Software Reorg Plus for DB Jun Dec-16 BMC Software Reporting and Analytics Manager Jan Mar-16 BMC Software RSCD Agent Jan Jan-18 BMC Software Sentry Software Adapters for BMC Atrium Orchestrator Apr Apr-16 BMC Software Sentry Software Adapters for BMC Atrium Orchestrator Jul Jul-16 BMC Software Sentry Software Adapters for BMC Atrium Orchestrator Dec Dec-16 BMC Software Sentry Software Integration for BMC Capacity Optimization Dec Dec-18 BMC Software Sentry Software Integration for BMC Capacity Optimization Jul Jul-18 BMC Software Server Automation Feb Feb-18 BMC Software Server Automation Feb Feb-18 BMC Software Server Automation Feb Feb-18 BMC Software Server Automation Suite Jan Jan-18 BMC Software Server Automation Suite Jan Jan-18 BMC Software Server Automation Suite Jan Jan-18 BMC Software Server Automation Suite Jan Jan-18 BMC Software Service Desk Jan Jan-16 BMC Software Service Desk Feb Feb-18 BMC Software Service Management Process Model Jan Jan-16 BMC Software ServiceDesk on Force.com Oct Oct-16 BMC Software ServiceDesk on Force.com Aug Aug-18 BMC Software ServiceDesk on Force.com May May-18 BMC Software Snapshot Upgrade Feature for DB Jun Jun-18 BMC Software Snapshot Upgrade Feature for IMS Jun Jun-18 BMC Software SQL Explorer for DB May Dec-16 BMC Software SQL Explorer for DB Jun Jun-18 BMC Software SQL Performance for DB May Dec-16 BMC Software SQL Performance for DB Jun Jun-18 BMC Software SQL-BackTrack for Sybase Nov Oct-16 BMC Software Support System Aug Apr-16 BMC Software Support System Mar Apr-16 BMC Software Support System for J2EE Mar Apr-16 BMC Software Support System for WIN/.NET Mar Apr-16 BMC Software Support System for WIN/.NET Mar Apr-16 BMC Software Support System for Windows Mar Apr-16 BMC Software Support System for Windows Mar Apr-16 BMC Software System Blackbox Client Mar Apr-16 BMC Software System Blackbox Client Mar Apr-16 BMC Software System Console Mar Apr-16 BMC Software System Console Mar Apr-16 BMC Software System Performance for DB May Dec-16 BMC Software System Performance for DB Jun Jun-18 BMC Software System Platform Enabler Mar Apr-16 BMC Software System Platform Enabler Mar Apr-16 BMC Software Track-It! Jun Jun-18 BMC Software Transaction Management Application Response Time Infrastructure Sep Mar-19 BMC Software TrueSight Capacity Optimization Sep Sep-18 BMC Software Unload Plus for DB Jun Dec-16 BMC Software WebAccess Server Jan Jun-16 BMC Software Workbench for DB Jun Jun-18 CA Technologies ACF Dec Dec-16 CA Technologies ACF2 Option for DB2 UDB Dec Dec-16 CA Technologies ADS Aug Aug-16 CA Technologies Application Performance Management (APM) Nov Nov-16 CA Technologies Application Performance Management (APM) Nov Nov-16 CA Technologies Application Performance Management (APM) Nov Nov-16 CA Technologies Application Performance Management (APM) Nov Nov-16 CA Technologies Application Performance Management (APM) Nov Nov-16 CA Technologies Application Performance Management (APM) Nov Nov-16 CA Technologies Application Performance Management (APM) Nov Nov-16 CA Technologies Application Performance Management (APM) Nov Nov-16 CA Technologies Application Performance Management (APM) Nov Nov-16 CA Technologies Application Performance Management (APM) Nov Nov-16 CA Technologies Application Performance Management (APM) Nov Nov-16 CA Technologies Application Performance Management (APM) Nov Nov-16 Page 9 of 60